Solved

Out of office

Posted on 2013-01-23
5
459 Views
Last Modified: 2013-01-23
Hello

Since our recent migration to exchange 2010 quite a few users cannot turn the out off office on or off.

They get the error

"your automatic reply settings cannot be displayed because the server is currently unavailable"

The quickest fix is to rename and create a new Windows profile.
What i want the area in the windows profile that is controlling this possibly the autodiscover settings as this seems to fail when i run the test from outlook
It does not affect all users only around 10 % . but i dont want to recreate loads of profiles so would like a way to fix
thanks for you help in advance
m
0
Comment
Question by:nathantrevor
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 6

Assisted Solution

by:vmdude
vmdude earned 334 total points
ID: 38809451
Can they turn on the out of office via OWA? If so then the problem probably lies with Auto-discover.

If it does work from OWA then run the following command (replacing cas-server with your actual cas name of course) to test Auto-discover

Test-OutlookWebServices -ClientAccessServer "CAS-SERVER"
0
 

Assisted Solution

by:CDA_Administrator
CDA_Administrator earned 166 total points
ID: 38809467
A good way to check your autodiscover is working correctly is to use this site : https://www.testexchangeconnectivity.com/

This can help find autodiscover errors. In my experience this is often the most common cause.

Are the users that suffer the issue ones that work from outside the main site (where the exchange server is located?)
0
 

Author Comment

by:nathantrevor
ID: 38809526
Hi
who do i run Test-OutlookWebServices -ClientAccessServer "CAS-SERVER"
its say it is not a recognized command from the the windows 7 machine
0
 
LVL 6

Accepted Solution

by:
vmdude earned 334 total points
ID: 38809605
Hi You will have to do it from the Exchange powershell. Make sure you start it as an administrator.
0
 

Author Closing Comment

by:nathantrevor
ID: 38809995
We found proxy setttings causing issues on client machines
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question