Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Out of office

Posted on 2013-01-23
5
Medium Priority
?
461 Views
Last Modified: 2013-01-23
Hello

Since our recent migration to exchange 2010 quite a few users cannot turn the out off office on or off.

They get the error

"your automatic reply settings cannot be displayed because the server is currently unavailable"

The quickest fix is to rename and create a new Windows profile.
What i want the area in the windows profile that is controlling this possibly the autodiscover settings as this seems to fail when i run the test from outlook
It does not affect all users only around 10 % . but i dont want to recreate loads of profiles so would like a way to fix
thanks for you help in advance
m
0
Comment
Question by:nathantrevor
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 6

Assisted Solution

by:vmdude
vmdude earned 668 total points
ID: 38809451
Can they turn on the out of office via OWA? If so then the problem probably lies with Auto-discover.

If it does work from OWA then run the following command (replacing cas-server with your actual cas name of course) to test Auto-discover

Test-OutlookWebServices -ClientAccessServer "CAS-SERVER"
0
 

Assisted Solution

by:CDA_Administrator
CDA_Administrator earned 332 total points
ID: 38809467
A good way to check your autodiscover is working correctly is to use this site : https://www.testexchangeconnectivity.com/

This can help find autodiscover errors. In my experience this is often the most common cause.

Are the users that suffer the issue ones that work from outside the main site (where the exchange server is located?)
0
 

Author Comment

by:nathantrevor
ID: 38809526
Hi
who do i run Test-OutlookWebServices -ClientAccessServer "CAS-SERVER"
its say it is not a recognized command from the the windows 7 machine
0
 
LVL 6

Accepted Solution

by:
vmdude earned 668 total points
ID: 38809605
Hi You will have to do it from the Exchange powershell. Make sure you start it as an administrator.
0
 

Author Closing Comment

by:nathantrevor
ID: 38809995
We found proxy setttings causing issues on client machines
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question