AutoCAD 2013 not starts as a domain user

Posted on 2013-01-23
Last Modified: 2013-12-11
I get the following error message when I try to start AutoCAD 2013 as a user.
Error 1325. 'Documents' is not a valid short file name.
It runs fine as Administrator.
We are on a domain with roaming profiles. User name structure is "name.surname"
Windows 7 64 bit.
Any suggestions?

Thanks in advance.
Question by:ikealt
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2

Expert Comment

ID: 38809489
This is a MSI installer error appearing on user accounts with names containing a dot (".") or longer than 11 characters.

Install the product in the Administrator account and then copy the Registry entries (HKEY_CURRENT_USER\Software\Autodesk) and the folders c:\Users\[username]\AppData\Local\Autodesk and c:\Users\[username]\AppData\Roaming\Autodesk.

Author Comment

ID: 38809559
where to copy?

Expert Comment

ID: 38809591
copy from the administrators account to the users needing autocad

Author Comment

ID: 38809964
still the same.

Any ideas?

Accepted Solution

isbrower earned 500 total points
ID: 38910166
I know this is a rather old post, but after some hair pulling and teeth gnashing of my own today, I found that disabling offline files and rebooting solved the issue for me.  The PC in question is a Windows 7 x64 on a domain, for what itis worth.

Anyone else find LOTS of odd problems when offline files are enabled?

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
AutoCad Structural Detailing 2012 Installati¿on Error. 4 1,186
PDF to autocad 2 814
Creating a Visio floorplan from a PDF 1 1,133
Autocad - Bpoly not working as expected 6 286
Our company has proprietary drawing files that we do not give to our customers for final documentation. Our customers now require that we give them these drawings. They understand that they are proprietary and do not require them to be in AutoCAD bu…
The following article will describe how to add/edit a dimension style through AutoCAD VBA. AutoCAD VBA has its quirks and when it comes to dimensions and controlling how they look through VBA.  This is where AutoCAD can be vividly confusing. The…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question