Solved

USB driver for UPS G-TEC TP110

Posted on 2013-01-23
4
606 Views
Last Modified: 2016-11-23
Hello guys,

This is my first question here, as I'm quite puzzled in how to fix it.
I bought a G-TEC TP110 UPS 6 months ago and used it on a linux server. Now I want to move it onto a windows server (dell pe 2950) and I would also like to make use of the UPS management software it came with.

I've installed the UPS software, plugged the USB cable in both the UPS and the dell server, but things are just not working because windows server 2008 said that USB drivers were not installed ok (searched google, unable to find USB drivers for this UPS) and obviously the management UPS app cannot connect to the UPS itself.

Here's the link to the UPS itself: http://www.gtec-power.eu/eng/tp110.htm

I've sent e-mails to the gtec guys, but unfortunately no answer. So I hope there is someone here who faced the same issue and fixed this.

Thanks !
0
Comment
Question by:TheSelby
  • 2
  • 2
4 Comments
 
LVL 36

Expert Comment

by:ArneLovius
ID: 38812888
I would have thought that the management software would install the drivers, or if not install them, at least have them on the CD.

I tend to use APC UPSs specifically for the software, all of the servers powered from the UPS, one connected to it over serial or Ethernet, and the rest being able to be shutdown from it...
0
 

Accepted Solution

by:
TheSelby earned 0 total points
ID: 38813452
It might happen that only via RS232 port is possible, meaning that the USB cable provided with the UPS has no use afterall.
0
 
LVL 36

Expert Comment

by:ArneLovius
ID: 38813744
The USB port appears to be an optional extra, I would try with the serial port
0
 

Author Closing Comment

by:TheSelby
ID: 38879500
It is indeed the correct answer.
0

Featured Post

Why won’t your email signature format correctly?

Struggling to get your corporate email signatures to format correctly? Does the logo keep resizing? Is the text appearing too big? What can you do to prevent this? Find out how you can save your signatures today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Monitor input from a computer is usually nothing special.  In this instance it prevented anyone from using the computer.  This was a preconfiguration that didn't work.
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now