Outlook 2010 Retention Policy and Archiving
Posted on 2013-01-23
The company I am working for has setup a retention policy for their Outlook. Users with 2010 on their desktops, or users who log into the 365 webmail, can right click on a document and assign it a 3 year retention. They then use a second policy to send it to the archive folder after a day. This should have it keep the 3 year retention as opposed to having it inherit the 1 year policy of the archive like it would if the user drags it there.
After the 3 year policy is applied you can see a tag in the header which says Retention Policy - keep for 3 years and the expiration date. However, the problem we are seeing is that after it is moved into the archive folder by the second policy, this information vanishes and you can no longer see when the email will expire.
Is there a setting that we may be missing that would keep this information visible to the users?