Solved

Outlook 2010 Retention Policy and Archiving

Posted on 2013-01-23
3
782 Views
Last Modified: 2013-02-11
The company I am working for has setup a retention policy for their Outlook.  Users with 2010 on their desktops, or users who log into the 365 webmail, can right click on a document and assign it a 3 year retention.  They then use a second policy to send it to the archive folder after a day.  This should have it keep the 3 year retention as opposed to having it inherit the 1 year policy of the archive like it would if the user drags it there.
After the 3 year policy is applied you can see a tag in the header which says Retention Policy - keep for 3 years and the expiration date.  However, the problem we are seeing is that after it is moved into the archive folder by the second policy, this information vanishes and you can no longer see when the email will expire.
Is there a setting that we may be missing that would keep this information visible to the users?
0
Comment
Question by:mjkerrig
  • 2
3 Comments
 
LVL 13

Accepted Solution

by:
imkottees earned 500 total points
ID: 38809898
0
 

Author Comment

by:mjkerrig
ID: 38814077
Thank you, but I believe that the policies themselves have been setup correctly by my superiors.  My question, I think, is more around is there a limitation to the archive folder itself that prevents seeing the personal retention tab information.
I noticed, in a users screenshot of the issue, that the Assign Policy button is present in the ribbon before a message is sent to the archive and not present on the message once there.  I am wondering if this is by design or in some way adjustable to allow the information to be viewed.
0
 

Author Closing Comment

by:mjkerrig
ID: 38875925
Good information, just not quite what I needed for the customer.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question