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Internet Explorer is very slow

Posted on 2013-01-23
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Last Modified: 2013-01-28
W7 Home with IE 9.  6 GB of memory.  500 GB of storage with plenty of available space.  IE is very slow when attempting a search.  I've done the following:  SFC Scan, WD Lifeguard the drive via extended test (OK), MEMTEST (OK), Malwarebytes (OK), Norton installed but also ran CCleaner and Registry clean (OK).  Have done most of what MS suggests for slow IE.   Did not help.  Google Chrome works well and seems correctly responsive.  Any ideas on what else I can try to make IE more responsive?  When I say slow....it can take minutes to go to a website.  Google is the site set as HOME.  It does come up OK but after then requesting a search, it stalls ...but again not so when using Chrome.  Have not tried Firefox.
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Question by:tonyadam
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Expert Comment

by:jcimarron
ID: 38810841
tonyadam--I wrote this some time ago, it may help
And some suggestions duplicate actions you have already taken.

1) Have you scanned the PC for viruses, spyware, etc.?  (Be sure to use programs with updated reference definition files.)  Delete whatever these programs recommend.  And if you did find such malware, you should also probably install and run MalwareBytes.  It may find bits and pieces which were left behind
http://www.malwarebytes.org/products/malwarebytes_free
2) Disk Cleanup. There are several ways to reach it. One is Start|All Programs|Accessories|System Tools|DiskCleanUp. That will start a scan of the PC to tell you what files might be deleted or compressed. (The scan takes a while.)  I would certainly delete Temporary Internet Files, Temp files, Downloaded Program Files. See http://support.microsoft.com/kb/310312 for details.
3) Then I would run ErrorChecking. ( Start|Computer|right click on C:\ drive icon (assuming that is your hard drive)|Tools|Error Checking. Check the box "Automatically fix file system errors". Click Start (within the error checking window). You will be told to reboot. Do so. Error checking will then run as part of the reboot. It can take a while.
4) Start|Run|type MSCONFIG|OK|Startup tab.  Windows actually needs very few thirdparty programs (the ones you see in msconfig) to run at start. Antivirus, Firewall, Antispyware, programs associated with wireless connections such as mouse, network, etc. would be among the few.  Uncheck the box to the left of any program you feel you do not need at startup.  Click Apply.  This site will help you make decisions what you do and do not need
http://www.pacs-portal.co.uk/startup_search.php
5) Run Disk Defragmenter. ((left click on MyComputer||right click on C:\ drive icon (again assuming that is your hard drive)|Tools|Disk Defragmenter|Defrag Now click Analyze) Unless the analysis shows defragmentation is not needed, proceed to run Defragment. That also takes a while.
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Accepted Solution

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tonyadam earned 0 total points
ID: 38812355
I believe I might have found the culprit.  Since it became obvious that the issue was isolated to IE, I started looking at how IE was structured and found that there were functions enabled that I didn't think were necessary.  One in particular was Shockwave.  Once I disabled it, IE appeared to behave correctly.  I am not certain that this is fixed but for now, it is working.  I'm going to close the question.
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Author Closing Comment

by:tonyadam
ID: 38826199
Disabling Shockwave seems to have fixed the issue.
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