Solved

outlook messages take long time to receive

Posted on 2013-01-23
8
528 Views
Last Modified: 2013-01-27
i have outlook 2010 using exchange 2010. its happened twice that i send myself a pdf about 2-3MB large. and it seems to show up in my inbox the follwoing day when i open my client at my workstation. it also happened over the long weekend.  

how can i go about troubleshooting this issue ? are there any tools, queue ?

thanks
0
Comment
Question by:ttrbrtsn
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 1

Accepted Solution

by:
James Powell earned 500 total points
ID: 38810368
Do you have Outlook Web Access also set up?
If so,  start there.
Send yourself a file, and if it doesn't appear in the local Outlook inbox, check your OWA account, and see if it is in that inbox.
That's an easy way to test if it's hitting the server, and then we can focus on debugging your local settings.
0
 
LVL 43

Expert Comment

by:Amit
ID: 38810369
Check disk space, if server have sufficient disk space. Also, CPU usage.
0
 

Author Comment

by:ttrbrtsn
ID: 38810393
owa acct ?
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 1

Expert Comment

by:James Powell
ID: 38810441
owa = Outlook web access.   If exchange was set up to be accessible from the outside internet, you would login to your email account from a web browser.
0
 

Author Comment

by:ttrbrtsn
ID: 38810504
yes, of course, i thought you meant there is an admin account that has troubleshooting tools
0
 
LVL 1

Expert Comment

by:James Powell
ID: 38810546
Does the file appear there, before it hits your local Outlook inbox?
0
 

Author Comment

by:ttrbrtsn
ID: 38810558
it worked this time. but its happened on two occasions. luckily no one else has complained about it. i thought maybe there is a way to view whats in queue
0
 
LVL 1

Expert Comment

by:James Powell
ID: 38810600
I agree with the other post that advises to check the local hard drive space on the server.

if the machine is older, I'd keep those file attachment sizes to a minimum.

also, try an intermittent "Send / Receive" request from Outlook.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question