Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Access database - mail merge issue

Posted on 2013-01-23
3
Medium Priority
?
363 Views
Last Modified: 2013-01-31
Hello,

We have a customer database on Access. It has a function when the user clicks a button mail merge it enters certain predefined information in Word. It is working Ok on Windows XP 32bit with 32bit Office 2010. Now we migrated to Windows 7 64bit, and the same Office 32bits. The database is working except this mail merge function.

Can you please advise ?
0
Comment
Question by:goliveuk
  • 2
3 Comments
 
LVL 77

Expert Comment

by:peter57r
ID: 38810428
ARe you using code in ACcess to set up the Word document as a mail-merge document, or have you created the mail-merge document in Word and all Access does is just open it?
0
 

Author Comment

by:goliveuk
ID: 38810519
Hello peter57r,

We start supporting this customer a few months ago, and the database was there. According to the experience on the old XP computer where it is working, it is using a code in Access and it is just showing up in Word.
0
 
LVL 77

Accepted Solution

by:
peter57r earned 2000 total points
ID: 38813427
Sorry I can't work out what you are telling me.

If the mail-merge is built in code in Access then you will have to change the code that creates the connection
- see here for some examples
http://support.microsoft.com/kb/285332

If the Mail-merge has been built into the Word document then you will have to open the template and re-set the data source.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lost Word File? Eagerly, need it back? Read ahead; this File Recovery guide is for you.
When we develop an application in Ms Access 2016 we should also try to protect the queries, macros and table links. I know I may not have a permanent solution but for novice users, they will not manage to break your application. Below is the detail …
This Micro Tutorial well show you how to find and replace special characters in Microsoft Word. This is similar to carriage returns to convert columns of values from Microsoft Excel into comma separated lists.
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question