elit2007
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Mobile 6.1 bluetoth problem after Exhange ActiveSync
We got a customer that after syncronizing with Exchange 2010 Standard can't connect to bluetooth devices. (Headset and printer.) When he configures the exchange account on his phone he is getting a security warning about certain settings that has to be activated to allow mail sync. After restart of the phone, connection to Bluetooth devices is impossible.
I have checked the ActiveSync Policy on the Exchange server and as far as I can see there are no limitations. And also it looks that Enterprise license is required to restrict anything.
It looks that Adroid devices don't got this problem.
I have checked the ActiveSync Policy on the Exchange server and as far as I can see there are no limitations. And also it looks that Enterprise license is required to restrict anything.
It looks that Adroid devices don't got this problem.
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Okay - thanks for the screen shots.
Add the refresh interval or you can't push any policy changes out to anyone. Existing devices already connected won't pick up the setting until you delete and re-add the account.
Is there a firmware / OS update for the device?
Add the refresh interval or you can't push any policy changes out to anyone. Existing devices already connected won't pick up the setting until you delete and re-add the account.
Is there a firmware / OS update for the device?
ASKER
I haven't touched default settings and as you can see everything are open. He has tried to remove and add the exchange account but still the same problem. So I’m wondering if it could be a Mobile 6 problem. The problem is that we can’t find the security settings on the phone to turn back blutooth support. Even if we remove the Exchange account. We will check if there are any available updates for the Windows 6 OS.
No probs - will wait to hear back from you about any updates.
Alan
Alan
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