I have a user working from a remote site. The user uses a mapped drive to access word doc's from our server (via VPN). She is able to save the file back to our server, but when exiting out of Word 2010 she get prompt about Normal.dotm being in used by another user. When she tries to save it says "read only", she tried saving as a different file, but when she opens Word 2010 and tries to exist same error message is prompted.
Does anyone have a solution for this?
Thanks in advance.