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Try this on the affected PC.<br />
<br />
Navigate to the user templates folder (can be found from tools &gt;&nbsp;options &gt;&nbsp;file locations &gt;&nbsp;user templates). Once at the folder show hidden files and you should see a ~Normal.dot file. Delete it and reboot the PC to see if this resolves your issue.
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Try this on the affected PC.

Navigate to the user templates folder (can be found from tools > options > file locations > user templates). Once at the folder show hidden files and you should see a ~Normal.dot file. Delete it and reboot the PC to see if this resolves your issue.

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I have a user working from a remote site. The user uses a mapped drive to access &nbsp;word doc's from our server (via VPN). She is able to save the file back to our server, but when exiting out of Word 2010 she get prompt about Normal.dotm being in used by another user. When she tries to save it says &quot;read only&quot;, she tried saving as a different file, but when she opens Word 2010 and tries to exist same error message is prompted. <br />
<br />
Does anyone have a solution for this?<br />
<br />
Thanks in advance.
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I have a user working from a remote site. The user uses a mapped drive to access  word doc's from our server (via VPN). She is able to save the file back to our server, but when exiting out of Word 2010 she get prompt about Normal.dotm being in used by another user. When she tries to save it says "read only", she tried saving as a different file, but when she opens Word 2010 and tries to exist same error message is prompted. 

Does anyone have a solution for this?

Thanks in advance.

MS Office 2010

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.

Microsoft Word

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.