Solved

Adware:Win32/FastSaveApp

Posted on 2013-01-23
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Last Modified: 2013-11-22
Hi,

Microsft Essentials give me many times an alert and ask me to cleanup the PC.
But it keeps coming back. I get also many advertising messages and pop-ups.
What can i do?

Tx
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Question by:sonmic
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Accepted Solution

by:
Sudeep Sharma earned 500 total points
ID: 38811401
@sonmic,

I would recommend to scan the system with the tools mentioned below and in the sequence they are mentioned and post the logs

Make sure you DO NOT REBOOT the system after running tools in point 1 & 2.

1. RogueKiller/TheKiller
2. MalwareBytes
3. TDSSKIller

I would also recommend you to go through the articles from Younghv and RPG for the links of the tools and for the future reference

Basic Malware Troubleshooting
http://www.experts-exchange.com/A_1940.html

Rogue-Killer-What-a-great-name
http://www.experts-exchange.com/A_4922.html

Stop-the-Bleeding-First-Aid-for-Malware
http://www.experts-exchange.com/A_5124.html

Run MalwareBytes in Quick Mode and if that required reboot, then reboot the system and run tools mentioned in point 1 and 2 but this time run MalwareBytes in Full Systen Scan.

So in your next reply post the RogueKiller logs, MBAM logs and TDSSKIller Logs

Sudeep
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