Solved

Adware:Win32/FastSaveApp

Posted on 2013-01-23
1
873 Views
Last Modified: 2013-11-22
Hi,

Microsft Essentials give me many times an alert and ask me to cleanup the PC.
But it keeps coming back. I get also many advertising messages and pop-ups.
What can i do?

Tx
0
Comment
Question by:sonmic
1 Comment
 
LVL 29

Accepted Solution

by:
Sudeep Sharma earned 500 total points
ID: 38811401
@sonmic,

I would recommend to scan the system with the tools mentioned below and in the sequence they are mentioned and post the logs

Make sure you DO NOT REBOOT the system after running tools in point 1 & 2.

1. RogueKiller/TheKiller
2. MalwareBytes
3. TDSSKIller

I would also recommend you to go through the articles from Younghv and RPG for the links of the tools and for the future reference

Basic Malware Troubleshooting
http://www.experts-exchange.com/A_1940.html

Rogue-Killer-What-a-great-name
http://www.experts-exchange.com/A_4922.html

Stop-the-Bleeding-First-Aid-for-Malware
http://www.experts-exchange.com/A_5124.html

Run MalwareBytes in Quick Mode and if that required reboot, then reboot the system and run tools mentioned in point 1 and 2 but this time run MalwareBytes in Full Systen Scan.

So in your next reply post the RogueKiller logs, MBAM logs and TDSSKIller Logs

Sudeep
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Some of the most commonly posted questions in the "Virus & Malware" Zones are related to the family of rogue malware with the date "2012" somewhere in the title. Examples: XP Antispyware 2012 XP Antivirus 2012 XP Security 2012   XP Home Sec…
Sub-Titled: “My Way” (with apologies to Francis Albert Sinatra) Let me start by stating emphatically that I am one of those Experts who prefer doing things “My Way”. It’s kind of a no-brainer. “The following procedure works for me, so here is …
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question