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Trouble imaging Dell Precision T7500 Dell SAS 6

Posted on 2013-01-23
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Last Modified: 2016-11-23
Hi everyone.

I am having a problem deploying a Windows 7 image to a Dell T7500 workstation.

When it was originally created, it worked great.  It had all the drivers for all the different computers we have around the office, we never really used the image on these higher end boxes, but now we need to.

Here is some BG on how I built the image:

The image itself is in an Acronis TIB file.

Windows 7 was installed in VMWare, and put into audit mode after the install completed.

from there, I added drivers for all of our computers, and the approved apps.  We keep it in audit mode, and I save various snapshots in case something goes wrong, or I screw up the activation or something.

When we are ready to "Capture" the image I use "sysprep /generalize /oobe /shutdown /unattend:sysprep.xml"

when it shuts down I take an acronis drive image and dump to desired box

When the desired box comes up, sysprep finishes running and installs all of my devices.

Currently, I have my drivers being installed at the Specialize (4) pass, using dpinst and a batch file that points to the driver location (for me its in C:\windows\system32\sysprep\drivers\

This has worked great for so long until we got a Dell Precision Workstation T7500 (its a beast)

It is using a Dell SAS 6 controller with LSI logic. It is RAID 1 by default.

Sysprep will hang forever at the "Configuring system settings" phase when I try to deploy the image.

I think I need to reinvent the way I am using sysprep; and managing our company images....

I am using Win 7 Pro x64.  We are using a varient of sysprep called MySysprep.

I have this image available online in Audit mode, can I add the driver I need here, without "reinventing the wheel" ?

I can post my sysprep.xml file if needed.
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Question by:cschmidt5
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Expert Comment

by:dlethe
ID: 38813296
did you first build the RAID1 through the BIOS of the PC and initialize it?
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Author Comment

by:cschmidt5
ID: 38815197
Yes.
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Author Comment

by:cschmidt5
ID: 38815206
I am able to browse the newly imaged disk when sysprep is operating in Windows PE mode.  I can shift+F10 into a command window, start notepad and browse my filesystem.  I can even start the computer management app, and see all my devices.p
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Accepted Solution

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cschmidt5 earned 0 total points
ID: 38820768
I fixed it.  I had to edit my base image, and remove all the driver folders for all the other machines on my network.  One of those drivers was being loaded, causing sysprep to hang.

Once I got rid of all the drivers, except the ones for the T7500, sysprep completes.
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Author Closing Comment

by:cschmidt5
ID: 38834573
Because I figured it out by myself.  Kudos to me.  In fact, I think EE has only helped me on two of my questions....  not very satisfied....
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