AutoComplete doesn't like Email Enabled Public Folders!

Posted on 2013-01-23
Medium Priority
Last Modified: 2013-01-24
I have a mail enabled public folder with send as permissions set.

In outlook
I select From: button
Select the "Other Email Address"
Select the actual public folder
The email gets sent perfectly every time.

In outlook
I select From: button
I use the Auto Complete (NK2) address for the folder
The email will never get sent and I get this error:
You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary permission. If the problem continues, please contact your helpdesk.
Question by:gpchicago08
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LVL 14

Expert Comment

ID: 38813786
Have you tried deleting the entry from the NK2 file and re-creating it by manually sending? The NK2 file's basically plain-text - if you open it in Notepad, what does the entry for your mail-enabled public folder say?

Author Comment

ID: 38814101
I deleted it from the autocomplete list and restarted outlook.  still nothing.

NK2 no longer exists in 2010 outlook.  it is a .dat file.  I do no know how to open it.
LVL 14

Accepted Solution

BlueCompute earned 2000 total points
ID: 38814275
Sorry, didn't realize you were on Outlook 2010. Does it work ok if you create a new mail profile on the PC? If so, try deleting the .dat, and if still no joy, try deleting the local store (.ost file). What's your environment - Exchange 2010? And is this a new setup, or a migrated install?

Author Comment

ID: 38814279
exch 2010
clean install mso 2010
no other autocomplete issues.

Author Closing Comment

ID: 38814969
Deleted .dat file and now it works.  HOW FRUSTRATING!!

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