Solved

Handling an Old Exchange 2007 Mailbox

Posted on 2013-01-23
5
92 Views
Last Modified: 2014-02-22
I am running Exchange Server 2007. I have a mailbox for an employee who passed away. I would like to eliminate the mailbox and have an auto-reply delivered to any sender trying to contact that email address. I would normally just put an open-ended out-of-office message on the mailbox, but I need to eliminate the user to reclaim the license in my anti-SPAM suite (GFI Mail Essentials).

I was told that I can accomplish this task through setting up a new distribution group, but I don't know the specifics for configuring the settings.

Please help.
0
Comment
Question by:HellmaUS
  • 2
  • 2
5 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38812108
A distribution group isn't going to help, because you are still going to need a mailbox to send the OOTO message. The only way to remove the mailbox but still have a message going back is to use a Transport Rule to send an email back.

The other option would be to just remove the account completely and anyone sending a message to the account will get the standard "User Unknown" NDR.

Simon.
0
 

Author Comment

by:HellmaUS
ID: 38815507
Thanks.

I guess the transport rule is the way I need to go. At what level do I create the transport rule? In the Organizational Configuration or the Server Configuration?
0
 

Author Comment

by:HellmaUS
ID: 38816527
So I created a Hub Transport rule. It grabs the aliases I want to retire and send a DSN back to the sender.image2I wanted to have a specific message so I used the cmdlet in the Exchange Management Shell to set 5.7.17 to a custom message and specified that in the Hub Transport rule(see 1st pic). image1The problem is that the message does not show up in the Undeliverable response from the server.image3
The message does show up when I use the system code of 5.7.1. image4
What have I done wrong in setting this up?
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 38818496
I don't understand - in both of those screenshots there is the custom message that you have created. However the custom message is a bit long, and many remote systems will not show the entire message.

Simon.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This video discusses moving either the default database or any database to a new volume.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question