Solved

Windows XP: ActivityMonitor periotically tries to install itself

Posted on 2013-01-23
5
1,632 Views
Last Modified: 2013-02-01
About a week ago, this Windows XP computer started to show a Hardware Installation window, indicating that some software is being installed for some hardware.  

The suspicious problem is that no new hardware has been added, and the software appears to be something which monitors computer usage, called: "ActivityMonitor".

Other than the fact that this software was not downloaded or installed by the owner, the error message contains some text which is alarming: "The software you are installing for this hardware: ActivityMonitor has not passed Windows Logo testing to verify it's compatibility with Windows XP."

I'm including a picture of the popup message, below.

After clicking on the "STOP Installation" button, the AVG firewall is reported to be disabled.  (yes, AVG is the antivirus on this computer).

Note that this pop-up appears after seeming random lengths of time, and seems to display 8-10 times per day.  

What I've done so far is to scrub the computer with multiple antivirus and malware scanners; several minor things were found (mostly complaining about the the Ask toolbar), but no real infections have been found.  

I've also used msicuu2 to manually remove some things which were plugged in as an installed thing but were not appearing in the add remove programs list.

I've used regedit to search for activitymonitor and no matches were found.

My question is: how to prevent this thing from periodically popping up...

Thank you in advance for your help.
ActivityMonitorAutoinstall.jpg
0
Comment
Question by:ChrisEddy
  • 3
5 Comments
 
LVL 23

Assisted Solution

by:tailoreddigital
tailoreddigital earned 250 total points
ID: 38812369
I would simple try to remove it.   After a bit of research it sounds like legit software, but how you got it, who knows.  

Try using the freeware version of RevoUninstaller,

http://www.revouninstaller.com/revo_uninstaller_free_download.html

Revo will search the registry for you after uninstallation for leftover elements.
0
 
LVL 3

Author Comment

by:ChrisEddy
ID: 38812382
I will try that.  Thanks, and thanks also for the snappy fast response!
0
 
LVL 82

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 250 total points
ID: 38812425
Google shows several versions of 'ActivityMonitor' including one that run on another computer and monitors your computer.  Are there other computers there on your network?
0
 
LVL 3

Accepted Solution

by:
ChrisEddy earned 0 total points
ID: 38825156
Done, not found, and symptom is still persisting.  

My impression is that something is stuck in the OS's application reinstallation path, but I can't find what or where that is in a reasonable time.  

Have decided to replace rather than do additional troubleshooting of an older computer which is a candidate to be replaced because of it's sheer number of years.

This problem is not solved.  But I'll split the points across the participants as thanks for being involved.
0
 
LVL 3

Author Closing Comment

by:ChrisEddy
ID: 38843111
The problem wasn't solved, but points were split across the other participants.
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

Suggested Solutions

Getting hacked is no longer a matter or "if you get hacked" — the 2016 cyber threat landscape is now titled "when you get hacked." When it happens — will you be proactive, or reactive?
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now