Solved

Mouse slow to responde

Posted on 2013-01-23
19
311 Views
Last Modified: 2013-03-04
I've been having this problem for a while now where the mouse movement response is slow on and off.

I can reboot the computer and it make no differents. From time to time I notice that Explorer stops responding and then my task bar disappears and come back up when Explorer is restarted.  

At first I replaced the mouse with a new one but that did not help. I usually have 10-20 windows open (multiple RDP sessions, Access, Word, Excel, two different ERP applications, Crystal Reports, Chrome, FireFox, IE VMware Workstation, etc...).

Computer Specs
Intel Core i7 CPU 870 2.93 GHz
16 GB of Ram
1 TB RAID 0 (2 sata drives)
Windows 7

Any ideas where to start with troubleshooting?
0
Comment
Question by:Gerhardpet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 9
  • 9
19 Comments
 
LVL 18

Expert Comment

by:vasto
ID: 38812752
Check the processor usage in Task Manager. You may have a process , which is taking a big percentage of the processor time.
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38812777
Just had the problem again with the mouse being slow. Also that task manager open at the same time and CPU is between 2-5% the whole time
0
 
LVL 92

Expert Comment

by:nobus
ID: 38813348
you couyld check if using 1/2 of the open windows make a difference
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Author Comment

by:Gerhardpet
ID: 38813812
No it makes no difference. Like I said I can reboot the computer it starts even if I only a few windows open
0
 
LVL 92

Expert Comment

by:nobus
ID: 38813884
>>  I've been having this problem for a while now   <<   how long is a while?
if pretty recent, you can try a system restore to a date it was ok - it may have been caused by an update
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38814053
A good 3 months now. I'm very busy and just have not had the time to troubleshoot but it is annoying to the point that I need to do something

I think I replace the mouse about 1 month ago which did not solve the problem.
0
 
LVL 92

Expert Comment

by:nobus
ID: 38814687
look if the system restore goes that far back
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38814699
No it does not go that far back.

I just upgraded the video driver but that did not help either
0
 
LVL 92

Expert Comment

by:nobus
ID: 38814762
try updating the chipset, and mouse driver also
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38868869
I have updated all drivers now and no luck. Still on and off I have the problem
0
 
LVL 92

Expert Comment

by:nobus
ID: 38870629
assuming the mouse problem is always there, i would try running from a live cd, like:
http://www.ubcd4win.com/                              ubcd  Win
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.4bootonly-2012-08-20-EN.iso        Knoppix

another solution is to install the same, or another OS on a spare disk to test the issue, eg ubuntu : www.ubuntu.com
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38870691
It is random and does not occur every day. When it happens it usually last for a few minutes and the it is fine again.

I will try with some ubcd utilities
0
 
LVL 92

Expert Comment

by:nobus
ID: 38871001
>>  It is random and does not occur every day  <<  doe sit happen with certain programs, or with any?
otherwise "install the same, or another OS on a spare disk " is your best way to troubleshoot
0
 
LVL 1

Accepted Solution

by:
Gerhardpet earned 0 total points
ID: 38871109
No that is not the case. I can reboot the computer with nothing open and it will do it too. Again totally random.
0
 
LVL 92

Expert Comment

by:nobus
ID: 38871276
then this is my suggestion, to check where it comes from :  install the same, or another OS on a spare disk
0
 
LVL 92

Expert Comment

by:nobus
ID: 38933695
that's a solution, but why not try with another disk, as suggested?  it is rateher cheap,60-80$ for a new one; you can also test with an old one
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38933716
That is a large undertaking considering the number of programs I have on my computer.

Perhaps it would be a solution if the problem was predictable but it is not. Now I haven't had the problem for 2 weeks.
0
 
LVL 92

Expert Comment

by:nobus
ID: 38933738
You don't have to install evrything - just the OS and drivers, to see where it comes from
and on a new one - you don't have to install them ?
0
 
LVL 1

Author Closing Comment

by:Gerhardpet
ID: 38949131
Did not find a solution for this. I'm giving up on the computer and buying a new one
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question