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6200 Slow boot time

Posted on 2013-01-23
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Last Modified: 2014-05-31
I am trying to figure out if anyone else has heard of this issue.

I have been having issues with the  HP 6200 SFF desktop unit.

The issue is the boot time.We have our computer's imaged with XP on them for the 6200 model.After turning the unit on out of the box it loads the Windows OS splash screen and then after the splash screen it just displays a black screen for about 10-15 minutes then loads the Windows Login screen.If it is left on it is not a problem it is when it is shut down.Once the unit boots up then it sits there for 10-15 minutes.


I have called HP and they weren't aware of this issue.The only way to fix the issue is to re-image the computer.

The problem is that there are more then 30 of these units that would need to be re-.imaged.I was wondering if there was a fix someone new about that could help.

I have done the following from other post's I have seen through different forums none of them have worked though.

The things that I have tried -

flashed BIOS to 2.15A
reinstalled AHCI via Windows Updates
reinstalled Intel MEC
swapped RAM
applied latest Windows Updates
upgraded Intel Graphics to 6.14.10.5387

I have also tried the following below which doesn't seem to help much.

this is the workaround for this issue.

1) boot the computer

2) open notepad

3) enter this lines:

 

Windows Registry Editor Version 5.00

[-HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Digest\Hosts]

4) save the file with a name like:   remove_extra.reg

5) be aware that the extension is .reg and not .txt

6) double click on the file remove_extra.reg in order to apply the modification to the registry.

 

This will remove from the DEFAULT registry file the useless strings that increase the file size.

Bigger is the DEFAULT file size longer it takes to boot as the registry is loaded into the memory.

A 197MB DEFAULT file cause 13 minutes to boot XP instead of 90 seconds when it's 256Kb or 512Kb.

If there is anyone that has a solution other then the obvious of just reimaging all 30 or 40 then I would really appreciate it!!!
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Question by:gg23
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Assisted Solution

by:John Hurst
John Hurst earned 2000 total points
ID: 38812913
First, I do suggest re-imaging one of the 30 to see if that solves the problem.

Second, I get concerned with using the registry to solve problems. Such action often causes more problems.

Now given what you have done, run MSCONFIG and set to diagnostic startup. This loads basis services. Does this boot faster?  

If so do a selectve startup of minimal services and add until one of them causes the big delay.

.... Thinkpads_User
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LVL 101

Expert Comment

by:John Hurst
ID: 38812929
I looked at that key you provided and do not have it on my (Windows 7) computer. But it causes me to think of the following:

Find the TEMP folder in your Documents and Settings\username folder. Manually delete any obvious temp files. There may be lots. Run disk cleanup after this.

Open IE and empty its cache (even do an IE Reset in the Advanced tab)

Finally, did you remember to defrag the disk before imaging.

Unfortunately, the step above may account for a 5 minute start instead of 2 minutes. But not 15 minutes.

.... Thinkpads_User
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Accepted Solution

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gg23 earned 0 total points
ID: 38812958
Reimaginging the desktop fixes the issue.I just don't want to have to re-image 40 of the ones that are having the issue.


I tried the selective startup and that didn't seem to change the time.I will try it agian though.

The hard drive was imaged at the factory.I have done an IE reset.

As far as reg edit's I have done multiple ones for other issue's I've had and haven't really had to many issues.There are Reg edit's that can mess up the os if your not careful.


Some of the users out there that have had the same issue that I have had performed the regedit and it has fixed it.


I appreciate your help.I will try the selective startup again and see where it goes from there.
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LVL 101

Expert Comment

by:John Hurst
ID: 38813795
The hard drive was imaged at the factory.

Is the company who created the image accountable for fixing the image?

And then please let us know about the selective startup.

..... Thinkpads_User
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Author Comment

by:gg23
ID: 38833568
The registry edit reduced the boot time from 10 minutes to about 5.The normal startup helped as well.I don't know why it wasn't selected in the first place.

The user is happy with the boot time.I am happy as well.


Thanks for the suggestion.I tried to get in touch with the one user that had a similar issue ,but wasn't sure how to communicate with other users on here.I think he tried the registry edit and that fixed it.He just said it was 13 posts down.
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