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Lotus Notes - Out Of Office issue

Posted on 2013-01-24
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Last Modified: 2013-12-18
Domino 6.5.6 FP3
Notes Client 6.5.3
Windows XP

We have one user out of a couple of hundred whose Out of Office agent refuses to run (although it has previously).

As a full admin, I have checked the dates and settings and they are correct (it should run every 30 minutes). I've also double checked that he hasn't got a tick in the "exceptions" window.

He is a full manager of his mail database, as is the single server we run here. I have tried using different PCs so it's not a corrupt Windows profile. I have replaced his template - I've even lowered it to Notes 5 to check it in that environment.

The user can go into VIEW/AGENTS and run it manually and the agent then works without issue, but no matter how many times we go in and disable/re-enable, it simply doesn't run, nor does it show up in the Lotus Domino Admin STATUS/AGENTS window.

I really am struggling to come up with any reason why this should fail - can anyone suggest things I might have failed to check?
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Question by:simpsonrj
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2 Comments
 
LVL 11

Accepted Solution

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larsberntrop earned 500 total points
ID: 38813502
Did you check the db property that allows background agents to run on the db?
Is the agent enabled?
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by:simpsonrj
ID: 38813541
Lars... you've hit it right on the head. In the DB Properties, "Disable background agents" was ticked. One of the pitfalls of allowing users Manager access means they get to dick around, I guess.

Thanks for the pointer though... I really did think I was going insane.
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