Solved

Delivery Status Notification (Delay)

Posted on 2013-01-24
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770 Views
Last Modified: 2013-01-24
Hello

We have been experience a few email issues lately, we're running exchange 2003 and mail seems to be flowing however a lot of users have started getting notification emails back when emailing certain people to say it's delayed.

I don't think it's the other end as I've had 10 users complain today!

Is there anything on the exchange box that might be causing this issue?

It's becoming urgent.
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Question by:smiffy07
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3 Comments
 

Author Comment

by:smiffy07
ID: 38813778
This is the full error:

Reporting-MTA: dns;riverexch.riverltd.co.uk

Final-Recipient: rfc822;John.Dobbs@totalmedia.co.uk
Action: delayed
Status: 4.7.1
Diagnostic-Code: smtp;450 4.7.1 Service temporarily unavailable; Client host [217.196.236.42] blocked using Trend Micro Network Anti-Spam Service.  Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=217.196.236.42; Mail from 217.196.236.42 deferred using Trend Micro Email Reputation database. Please see <http://www.mail-abuse.com/cgi-bin/lookup?217.196.236.42>
Will-Retry-Until: Thu, 24 Jan 2013 15:33:25 +0000
X-Display-Name: 'John Dobbs'
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Accepted Solution

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smiffy07 earned 0 total points
ID: 38813781
Solved! We're blacklisted...didn't realise!
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Expert Comment

by:George-
ID: 38813784
Did you follow the link?  Trend Micros thinks you have a bad reputation!

MXtoolbox thinks your fine though.
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