Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

HP hard disks dont fit HP server

Posted on 2013-01-24
3
Medium Priority
?
897 Views
Last Modified: 2013-01-24
Hi all,

got the weirderst situation - I just bought a new HP DL320e Gen 8 server from Techdata along with two SAS disks with normal mounting kit. But the disks don't fit!

Server has four bays for 3.5" LFF disks, and thats what I bought, but the disks with the hotplug mounting kit (which came attached to the drives as standard straight out of the box) are about 2mm too wide to go into the drive bays. In desparation we tried new hot plug SATA disks from a supplier friend of ours, same issue. I pulled a hot plug disk from my own ML310, same issue. So I guess there is somethng wrong with the DL320.

In your opinion is this a design fault on the DL320e Gen8 server or is there really a "special" disk kit specially designed for this latest generation server?

Thanks a lot.

Al
0
Comment
Question by:Alasdairb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 4

Expert Comment

by:eivo
ID: 38813845
Very likely there is a propitiatory mounting kit for this Gen of HP servers, yes.
0
 
LVL 56

Accepted Solution

by:
andyalder earned 2000 total points
ID: 38813859
Gen 8 servers have different caddies than previous generations. If you look through http://h18004.www1.hp.com/products/quickspecs/13021_div/13021_div.pdf you will see that some say "Gen 8 only" and others say "NOTE: These drives are not supported by Gen8 servers."

I don't know if anyone is cloning the gen8 caddies yet as they contain active electronics as opposed to the previous ones that were just plastic and metal.
0
 

Author Closing Comment

by:Alasdairb
ID: 38814300
Andy,

thanks for the link. Now I see the word Smartdrive I can google this to my hearts content and see that they are indeed very different to normal.

Thanks.

Alasdair
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
A look at what happened in the Verizon cloud breach.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question