Solved

HP hard disks dont fit HP server

Posted on 2013-01-24
3
880 Views
Last Modified: 2013-01-24
Hi all,

got the weirderst situation - I just bought a new HP DL320e Gen 8 server from Techdata along with two SAS disks with normal mounting kit. But the disks don't fit!

Server has four bays for 3.5" LFF disks, and thats what I bought, but the disks with the hotplug mounting kit (which came attached to the drives as standard straight out of the box) are about 2mm too wide to go into the drive bays. In desparation we tried new hot plug SATA disks from a supplier friend of ours, same issue. I pulled a hot plug disk from my own ML310, same issue. So I guess there is somethng wrong with the DL320.

In your opinion is this a design fault on the DL320e Gen8 server or is there really a "special" disk kit specially designed for this latest generation server?

Thanks a lot.

Al
0
Comment
Question by:Alasdairb
3 Comments
 
LVL 4

Expert Comment

by:eivo
ID: 38813845
Very likely there is a propitiatory mounting kit for this Gen of HP servers, yes.
0
 
LVL 55

Accepted Solution

by:
andyalder earned 500 total points
ID: 38813859
Gen 8 servers have different caddies than previous generations. If you look through http://h18004.www1.hp.com/products/quickspecs/13021_div/13021_div.pdf you will see that some say "Gen 8 only" and others say "NOTE: These drives are not supported by Gen8 servers."

I don't know if anyone is cloning the gen8 caddies yet as they contain active electronics as opposed to the previous ones that were just plastic and metal.
0
 

Author Closing Comment

by:Alasdairb
ID: 38814300
Andy,

thanks for the link. Now I see the word Smartdrive I can google this to my hearts content and see that they are indeed very different to normal.

Thanks.

Alasdair
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SD card might be causing Note 4 issues.  How can I fix? 103 153
Windows USB 4TB Backup Drive 7 50
ESX 6.5 storage not recognized after tagging as SSD 18 82
RAID Configuration 18 49
This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question