Solved

Printing from remote desktop

Posted on 2013-01-24
4
519 Views
Last Modified: 2013-02-21
One of our users is connecting to a terminal server running Server 2008 R2. His local machine is running XP Pro. When he logs into the remote desktop all of his local printers are listed, but he is unable to print to any of them.

At first he was getting this error: "Windows Presentation Foundation terminal server print W has encountered a problem and needs to close." Following a solution I found online I copied the Tswpfwrp.exe file from my Windows 7 machine to his XP computer. This cleared up that error, but he was still unable to print.

Could it be because his local computer is 32-bit and the server is 64-bit? If so how could I go about correcting this? Thanks in advance.
0
Comment
Question by:Broadsound
  • 2
4 Comments
 
LVL 19

Expert Comment

by:Kash
ID: 38814875
do you have the 64 bit driver installed for the printer.
0
 

Author Comment

by:Broadsound
ID: 38827060
No, his computer is XP Pro 32-bit. I can't install the 64-bit driver on his computer, it says the operating system is not supported.
0
 

Author Comment

by:Broadsound
ID: 38836750
So I was able to install the Windows XP 64-bit driver on his computer, but it still didn't work. He wasn't able to print.
0
 
LVL 7

Accepted Solution

by:
eerwalters earned 500 total points
ID: 38842391
Since you say connecting to a terminal server, I'm assuming that it's a Remote Desktop connection.

  There are multiple things to check:
1- RDC client 6.1 or above is installed on the XP workstation
2- .Net framework 3.5 SP1 is installed on the XP workstation
3- Validate the permissions to the spool folder of the Windows 2008 R2 server

See the link below
http://support.microsoft.com/kb/2003646
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
OfficeMate Freezes on login or does not load after login credentials are input.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now