Star Gazr1
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UPS Battery
I have a question regarding UPS batteries (APC Smart-UPS 1500VA).
In general is there a way to know when it is time to replace the batteries or to upgrade to a better UPS system. I don't seem to get any straight answers out of APC customer support.
The UPS system we have is fairly new (about a 1 year) and when the power goes out the batteries don't stay on long enough for all the systems to shutdown properly (I have the PowerChute software configured to do this right away -- but some of the servers take a while to shutdown).
In general is there a way to know when it is time to replace the batteries or to upgrade to a better UPS system. I don't seem to get any straight answers out of APC customer support.
The UPS system we have is fairly new (about a 1 year) and when the power goes out the batteries don't stay on long enough for all the systems to shutdown properly (I have the PowerChute software configured to do this right away -- but some of the servers take a while to shutdown).
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on the front of the UPS there should be a load meter, it is maxed out? if it is then you are going to the least ammount of battery power. are there any other lights (red), or blinking
for all the systems to shutdown properly
What does your load look like (file servers,switches,monitors, )?
What does your load look like (file servers,switches,monitors,
ASKER
With this model there isn't a % indicator (i was wrong about the model, it is the 1000, not the 1500 smart ups). It looks like the load is about 60-70% (best guess).
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The 1000 should look like the above photo. 60-70 is not too bad, but remember these are inline ups and the battery is always working. Have you had a lot of power outages or spikes? These will cause your battery to go bad faster
ASKER
No mine is a rack mount unite. yes there are multiple power outages in the building, the power is terrible.
Your battery might be going bad
ASKER
Right that is the whole purpose of my post. Its more than 1 unit that is not holding power long. How do I determine if it is the battery or do I need a better unit. Thanks.
Because your power is not stable you are going to have the same problem if you replace the batteries or buy a new unit. If you can get more then just the one unit to lesson the power drain on the batteries they may last longer. I would call APC, tell them about the power issue and what equipment you have. They will give you the best options, I have used them before and even stated I am on a tight budget. They will work with you.
Good luck
Good luck
ASKER
Right the power issues are definitely an issue. But before I order a new UPS unit and/or batteries - is there no test to run to determine the battery life, etc. When I call APC, I don't always get a straight answer from the customer rep. thanks.
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Regarding the smart signal cable. There is no NIC card in any of the UPS Units. There is another cable (I think serial) that is connected but they aren't working correctly in a lot of the servers. I didn't set this up. It is a real mess and Powerchute doesn't seem to be installed correctly. I tried reinstalling (I have done this quite a few other environments with no problems before this time). There servers take a least 10 minutes to shutdown (they are Hyper-V). I can't test this because it is an environment that is suppose to be up at all times.
There are 8 UPS Units running and no room to add room (not enough electric outlets either). It sounds like they need to upgrade the UPS but without the Powerchute diags, it is difficult to convince the manager otherwise. Thanks for all the feedback.
There are 8 UPS Units running and no room to add room (not enough electric outlets either). It sounds like they need to upgrade the UPS but without the Powerchute diags, it is difficult to convince the manager otherwise. Thanks for all the feedback.
Hyper v is a different animal when it comes to shutdown procedure.
http://www.apc.com/site/press_center/index.cfm/ups-power-management-software-supports-hyper-v-microsofts-virtualization-technology/
http://www.apc.com/site/press_center/index.cfm/ups-power-management-software-supports-hyper-v-microsofts-virtualization-technology/
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