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Outlook 2013 OST conversion help!

Hi,

Our exchange server has had an OS failure and required rebuilding.

We unfortunately had a two week gap between backups and had to retrieve this email from OST files stored on local machines.

I was successfully able to convert all outlook 2010 back to PST format but we are unable to do so for those who used Outlook 2013! I have just numerous 3rd party software vendors.

Any been able to do this?
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PTEExchange
Asked:
PTEExchange
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1 Solution
 
imkotteesSenior Messaging EngineerCommented:
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PTEExchangeAuthor Commented:
Nope :( we are unable to open outlook to export the PST. We only have the OST to work with.
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imkotteesSenior Messaging EngineerCommented:
i think only way is some 3rd party tools..

http://www.ostpst.com/
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PTEExchangeAuthor Commented:
Tried quiet a few but they don't seem to like outlook 2013, you know of any that support outlook 2013?
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imkotteesSenior Messaging EngineerCommented:
just tried couple of 3rd party.. seems they are not supporting outlook 2013 ost :(
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apache09Commented:
If your trying to reuse the Outlook 2013 Profile/Account in OUtlook 2010 unfortunatley they are not compatible

http://www.slipstick.com/outlook/2013/uninstalling-office-2013/
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Simon Butler (Sembee)ConsultantCommented:
Can you not just take the client offline, open Outlook and export?

I have never used a third party tool for this task. It should back fill anyway, once you bring Outlook online the messages should go back in to the mailbox.

Simon.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Hey is that a User if so create a new Outlook profile and then reuse this OST and you should be done

- Rancy
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PTEExchangeAuthor Commented:
Hi,

The user is the same but the exchange server is a rebuild, if I try and use the original ost i get the following message "ost cannot be accessed because it has been configured for use with a different mailbox"
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
I guess its cause the Mailbox or AD account is changed

- Rancy
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PTEExchangeAuthor Commented:
The mailbox and AD is a complete new server, the old server died with one account not backed up at all.

I have done several ost to pst converation using outlook 2010 based PSTs but doesnt seem to work with outlook 2013.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
I guess its more related to it not able to attach with the Mailbox on the server :( ....... so if too IMP i guess you might need to go the way to get some 3rd party software assistance

- Rancy
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apache09Commented:
You wont be able to convert the 2013 OST to be used with 2010 as the way they hold and compress Data is completley different.
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Simon Butler (Sembee)ConsultantCommented:
As Outlook 2013 was only released today (officially) I am not surprised that any third parties are unable to support it. That is what happens when you go to the bleeding edge of products. You may well have to store the OST file until the third parties catch up.

Simon.
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