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ksagle

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Can't send email after removing smart host

Hi,

On a clients server running SBS 2011, I am unable to send mail to external domains. Previously they were using a smarthost send connector. The stopped paying for the connector, so today email stopped sending. I was unaware that they had the send connector, but after seeing the address as the next hop in the message queue, they mentioned it.

I disabled using smart host on the send connector, and set it to use DNS instead. I also tried recreating the send connector.

I then checked the message queue, and the external domains showed up. However, they end up with error:

 451 4.4.0 Primary target IP address responded with *.* Atempted failover to alternate host but did not succeed.

I ran the mail flow troubleshooter, and got no errors until the following on Remote Delivery Queue SMTP Commands analysis results:

Remote server **** failed the mail acceptance test. RCPT TO command: Respond = 554 5.7.1 <******@*****.com>: Relay access denied

I am unsure where to go from here.

Regards,

Kevin
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Amit
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Ask them to pay money and get back to production again. Setting up your own DNS server in Public Domain can be way costlier than using ISP smart host.
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Alan Hardisty
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ksagle

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Hi guys,

Thanks for the help. You were correct, port 25 was being blocked. Added an exception and all is well.

Regards,

Kevin