Solved

Setup Automated response to external email users

Posted on 2013-01-24
9
470 Views
Last Modified: 2013-01-31
I have a user who is no longer with the company. I am trying to set up an automated response to external emails informing them of that, and who to direct their emails to going foward. I tried following some google suggestions but I do not see the same screenshots they show in the procedure. I was hoping to find something here.
0
Comment
Question by:InSearchOf
  • 4
  • 4
9 Comments
 
LVL 13

Expert Comment

by:imkottees
Comment Utility
is that user mailbox still alive? if so just configure that account by giving you the full mailbox permission and set out of office.
0
 
LVL 13

Expert Comment

by:imkottees
Comment Utility
0
 

Author Comment

by:InSearchOf
Comment Utility
It's alive for now, but I would like to just sent notices to external emailers.
0
 
LVL 13

Assisted Solution

by:imkottees
imkottees earned 250 total points
Comment Utility
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:InSearchOf
Comment Utility
When I follow the steps in the link below, all I see is this in step 4 and I do not see steps 5 and 6
http://www.technipages.com/outlook-2010-set-out-of-office-message.html
0
 
LVL 13

Expert Comment

by:imkottees
Comment Utility
0
 

Author Comment

by:InSearchOf
Comment Utility
It was already checked
0
 
LVL 47

Accepted Solution

by:
apache09 earned 250 total points
Comment Utility
By default the automatic forwarding and responses to an external address is disabled in exchange

The exchange server needs to be configured to allow this to happen

http://support.microsoft.com/kb/266166

If you do not have admin access to the exchange server, you will need to contact your exchange admin to help implement the changes

However, be warned that this is disabled for a reason...
By enabling it, should a user get spammed and an automatic reply is sent

The auto reply will essentially be confirming an valid email address

Also on accounts that have a auto reply setup for incomming mail
Should you get and email from an address with similar setup
You could create a Loop of auto replies between the two addresses
Resulting in a massive mailbox and or your account/domain being blacklisted as a spammer
0
 

Author Closing Comment

by:InSearchOf
Comment Utility
Ok. Got it. Thanks for the help . Really appreciate it.
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now