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Adobe Printing

Client cannot print 24x36 from adobe acrobat 9 but can print from adobe reader
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PCLANTECHS
Asked:
PCLANTECHS
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1 Solution
 
Chris HInfrastructure ManagerCommented:
24x36 is only available in acrobat pro...

Assuming this user is standard?
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PCLANTECHSAuthor Commented:
it is adobe acrobat pro and also all updates have bene done
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jmpg_70Commented:
Can the user access the correct page set-upp functions in addition to to the print dialog.

You need to be able to define the correct page size and sheet size. Also has scaling been changed from fit to page to NONE?
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PCLANTECHSAuthor Commented:
yes the user is profeciant also when when he emails another user on the network the same job the user is able to print that same job using acrobat pro
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Chris HInfrastructure ManagerCommented:
Does it error?  
Does it do nothing?  
Does it cut off the print?  
Does a job hang in the print queue?  
Is there an error on the printer?
Does it print but not on 24x36?
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PCLANTECHSAuthor Commented:
No Error
It Does Nothing
It Does Print Everything else
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PCLANTECHSAuthor Commented:
Had to change a dll to 32 bit
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PCLANTECHSAuthor Commented:
Problem Solved
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