Solved

Out Of Office Error Outlook 2007

Posted on 2013-01-24
13
470 Views
Last Modified: 2013-02-22
We have a user who is having an issue with her out of office reply.  We have re installed Outlook, we have recreated her mailbox on the exchangeEmail errorEmail error server and on her machine, new outlook profile.  Nothing will work.

The only way she can set her Out of office is to use OWA.

I have attached the error we get.  She is the only user with that error.
0
Comment
Question by:maximus7569
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +3
13 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 38816434
This is a pretty common issue and has been documentd on slipsticks Site

http://www.slipstick.com/exchange/cmdlets/out-of-office-doesnt-work-with-exchange-2007-or-2010/
0
 

Author Comment

by:maximus7569
ID: 38816484
SO this fix is server side, would this still work if only one user is having the issue?
0
 

Author Comment

by:maximus7569
ID: 38865635
This did not work.
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38905452
Is the issue re-producible on a different machine ?
Is this the only user affected or all are affected ?
Have you checked Auto-discover is working ?

- Rancy
0
 
LVL 76

Expert Comment

by:David Lee
ID: 38905484
What's different about this user?  is she logging into Outlook with a different account than the one used to log into Windows?
0
 
LVL 16

Expert Comment

by:Rajitha Chimmani
ID: 38905646
Try to give full access to the user account on her own mailbox using Exchange Management Console and check if it helps.
0
 
LVL 24

Accepted Solution

by:
Brian B earned 500 total points
ID: 38906032
IS she running Outlook in cached mode? Try changing the cached setting. Also search for an OST file and delete that.
0
 

Author Comment

by:maximus7569
ID: 38906615
Thank you guys I will look over all this info you have sent me.  I will return shortly.
0
 

Author Comment

by:maximus7569
ID: 38915728
Ok this is what we have did.  We deleted the .ost file and reset up her email and it is working now.

Could the .ost file have become corrupted?
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38916954
Could the .ost file have become corrupted? - Surely many a factors

- Rancy
0
 
LVL 24

Expert Comment

by:Brian B
ID: 38919701
As I had suggested, you can search for and deleted the OST. It is simply a cache of the mailbox that is on the server. So nothing will be lost if it is deleted. Outlook will simply rebuild it.
0

Featured Post

Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
how to add IIS SMTP to handle application/Scanner relays into office 365.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question