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exch 2003 internal email: The following recipient(s) cannot be reached: You do not have permission to send to this recipient

The following recipient(s) cannot be reached:

      xxxx xxxx on 1/24/2013 11:58 AM

            You do not have permission to send to this recipient.  For assistance, contact your system administrator.

This started out with the user being unable to send to one user, and now gets this error back from almost every user.
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SonicVoom
Asked:
SonicVoom
1 Solution
 
HarsemCommented:
Hello,

I think in Active Directory you may have a non-default setting for your users:
Restriction defaultsIn AD under a user or group config you have got the "Exchange general" Tab and a "Delivery Restrictions" button. The attached is the default.

I think you may have non-default values in there for your users.

Jens
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SonicVoomAuthor Commented:
Thanks; I checked that out and all appear to be default.

I saw a number of posts involving reverse DNS issues that are linked to this symptom. I purged some bad records, and the user was able to send emails... for about 20 minutes. Then started having the same problem!
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Simon Butler (Sembee)ConsultantCommented:
Unusual to get this on internal email.
Just to verify - one user cannot email anyone else, or everyone cannot email the one user?

In the properties of the user in ADUC, verify that permission inheritance is enabled.
Anything odd about the user? Special characters in the email address, anything like that?

Simon.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
If its one user lets try to take a User dump and ensure its normal if still things look unusual we can verify Permissions and then if still not then last option and least time consuming for this issue would be to re-created AD and Mailbox for the user after taking PST and user dump details.

Please ensure its working using OWA\Webmail

- Rancy
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SonicVoomAuthor Commented:
Since I cleaned up some DNS records, the problem stopped.
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