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router problem

Posted on 2013-01-24
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Last Modified: 2013-01-25
HI I lost suddently my internet connection on my router Netgear 35 model CE0700
When I run a trouble shoot it says (Can not find the DNS server)

My cable is running properly we checked and I'm now connected via ethernet cable
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Question by:speedtofly
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Author Comment

by:speedtofly
ID: 38816681
Sorry the model number is WNDR4500
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Accepted Solution

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Tribus earned 500 total points
ID: 38816700
Have you performed a factory reset on the router using a paper clip on the reset button?

Usually a factory reset will allow you to re-configure properly and move on from there.  You will have to re-configure your wireless network name and password and such but other than that, it is safe unless you have custom port forwards set up or anything like that.
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Author Comment

by:speedtofly
ID: 38816825
I did the reset still no luck no connection from router
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LVL 35

Expert Comment

by:Ernie Beek
ID: 38817965
Can not find the DNS server
So you don't have internet at all or is it just DNS? What happens if you do a ping to an ip address (like 8.8.8.8)?
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Author Closing Comment

by:speedtofly
ID: 38818342
It looks like the factory reset worked , I hade to play with the genie from the company software
But now it's working ,thanks!
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If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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