Cisco 3750 and Cisco WAP200E, No power/Faulty
Posted on 2013-01-24
I acquired a 3750 48-PS-S with PoE. It replaced a 24-port SG300-28P (I ran out of ports). Devices that are receiving power from the switch are:
2 x Cisco SPA525G2
3 x Cisco SPA501G
2 x Cisco VC240 IP Cameras
1 x iQInvision 32M IP Camera (Mounted in warehouse high in the rafters)
1 x WAP200
1 x WAP200E (Mounted in warehouse high in the rafters)
When I plug the WAP200E into the 3750, I was getting the error:
"Controller port error, Interface Fa1/0/XX: Power Controller reports power Tstart error detected"
I would only get the error on the WAP200E. All other devices (except the iQInvision camera, more on that later) power on and function just fine. WAP200E specs state that it should only draw 8.5 watts. When I 'sh power inline', the WAP200E was only using like 7.5 watts and the other devices on the entire switch are only using 74 of the 370 watts available. I have tried other ports on the switch with the same results. I don't have the rackspace to put the SG300 back in service and trunk to it just for a WAP200E but tested it again connected to the SG300 and it powers and functions just fine on the SG300.
There is also something else in the message about the "lmax/tstart" error. After doing some research on the web, supposedly IOS 12.2.55 SE3 or 12.2.58 SE1 will get rid of the error. The switch is currently running 12.2.55 SE5. I have not found these versions to download, only 12.2.55 SE1 or SE6. I have tried 12.2.55 SE6 IP Services and now the problem has gotten worse. When I plug the WAP200E into the 3750, the port light flashes just ever so briefly and then the Oper of the port shows Faulty when i issue a 'sh power inline'.
has-switch#sh power inline fa1/0/40
Interface Admin Oper Power Device Class Max
--------- ------ ---------- ------- ------------------- ----- ----
Fa1/0/40 auto faulty 0.0 n/a n/a 15.4
Interface AdminPowerMax AdminConsumption
---------- --------------- --------------------
Fa1/0/40 15.4 15.4
I had already upgraded the firmware on the WAP200E to WAP200E-FW-22.214.171.124.rmt when it was still connected to the SG300-28P.
I see if I had a 3750X Series, I could issue the interface command 'power inline 2x' and that was supposed to get rid of the error but I am only on a 3750 Series.
I read another thread on here about a WAP200/3560 with a similar issue and BPDU packets, tried disabling that with the 'no spanning-tree bpduguard' and still the same. The config for the port looks like:
has-switch#sh run int fa1/0/40
Current configuration : 181 bytes
switchport access vlan 172
switchport mode access
I have a WAP200 and it is working fine. I had to setup the VLAN/SSID mapping to replace the 200E but had to enable DHCP on my ASA5505 firewall VLAN since the WAP200 is in the DMZ for customers. The WAP200E is on my DATA VLAN behind the ASA5505. It is located in the rafters of my warehouse and covers the entire building. The WAP200 is in the office and has very limited coverage and really don't like using DHCP on my firewall.
The only other thing I can think of is that the warehouse is out-of-spec for temperature right now. Since changing over to the 3750, it has only been about 10 degrees F but the WAP200E specs show -4 to 140 F. I only am concerned with this since the IQInvision camera is not functioning either but it powers on, stays powered on but will not show up on the network. If I ping its address, it will show in the arp cache for a while but its MAC shows INCOMPLETE. I was told by someone to put them where there is enough heat to test but that defeats the purpose of the 200E compared to the 200 and I cannot access either without the help of someone else to drive a forklift.
It is supposed to be 40 degrees on Sunday so maybe both will start to function. If not, is there anything anyone can add here?
I have tried some of the different 'power inline' commands but still the same.
Any help/ideas would be appreciated.