Solved

task ' ' - sending' reported error (0x80042109) :'Outlook cannot connect to your outgoing SMTP email server. if you continue to recieve this message, contact your server admin or ISP

Posted on 2013-01-24
7
1,507 Views
Last Modified: 2013-02-09
Clients email just stopped working today. Was able to send through one account, but not the default. Then after I switched some settings then switched back to exact the way it was, no email sends. This is the error:

      task ' ' - sending' reported error (0x80042109) :'Outlook cannot connect to your outgoing SMTP email server. if you continue to recieve this message, contact your server admin or ISP


I have over 10 yrs experience professionally with outlook

I have tried (in no particular order)

- uninstalling Norton security
- malwarebytes full scan
- ipconfig /flushdns
- disable all addins on safe mode
- try outlook in safe mode
- try a 3rd account, a gmail account
- try a 4th account, mine, a google account
- turn off all firewalls
- port 587 tls, or 465 ssl

etc etc...

don't know what else to try. perhaps its a ISP centurylink issue??????????
0
Comment
Question by:Jason Kidman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 

Author Comment

by:Jason Kidman
ID: 38817360
Also created a new windows profile and system restore

The only thing left ot try is uninstalling and reinstalling outlook as far as I know
0
 
LVL 19

Expert Comment

by:strivoli
ID: 38818911
You might have a problem with the ISP or similar (wrong settings?). Did you consider trying another client from same PC such as Windows Live Mail or trying same client (Outlook) from another PC?
0
 

Author Comment

by:Jason Kidman
ID: 38823341
Took the laptop to another ISP location. Same problem.

Isntalled the email account onto tech PC, worked... its definately a PC problem

Did try Thunderbird. Did not work. So its more of a networking / smtp out port issue on the PC somehow.
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 
LVL 19

Expert Comment

by:strivoli
ID: 38834286
Which Antivirus (from now on simply, AV) are you using? Could you disable the AV (since most AVs scan outgoing mail) and send an email?
0
 

Author Comment

by:Jason Kidman
ID: 38836943
Uninstalled AV (it was norton internet security 2012)

then used the norton removal tool to remove any traces... still no luck
0
 

Accepted Solution

by:
Jason Kidman earned 0 total points
ID: 38853263
I was never able to get this working.

Ended up changing customer to google apps and working great.
0
 

Author Closing Comment

by:Jason Kidman
ID: 38870850
There was no working soluiton to this problem.

probably something corrupt within windows and a reinstall of windows may have fixed it but who knows
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
When you’re making plans to join the modern business race, you should analyze various details that may affect your results. Nowadays, millions of businesses are trying to grow into established and appreciated professional enterprises.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question