Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

task ' ' - sending' reported error (0x80042109) :'Outlook cannot connect to your outgoing SMTP email server. if you continue to recieve this message, contact your server admin or ISP

Posted on 2013-01-24
7
Medium Priority
?
1,540 Views
Last Modified: 2013-02-09
Clients email just stopped working today. Was able to send through one account, but not the default. Then after I switched some settings then switched back to exact the way it was, no email sends. This is the error:

      task ' ' - sending' reported error (0x80042109) :'Outlook cannot connect to your outgoing SMTP email server. if you continue to recieve this message, contact your server admin or ISP


I have over 10 yrs experience professionally with outlook

I have tried (in no particular order)

- uninstalling Norton security
- malwarebytes full scan
- ipconfig /flushdns
- disable all addins on safe mode
- try outlook in safe mode
- try a 3rd account, a gmail account
- try a 4th account, mine, a google account
- turn off all firewalls
- port 587 tls, or 465 ssl

etc etc...

don't know what else to try. perhaps its a ISP centurylink issue??????????
0
Comment
Question by:Jason Kidman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 

Author Comment

by:Jason Kidman
ID: 38817360
Also created a new windows profile and system restore

The only thing left ot try is uninstalling and reinstalling outlook as far as I know
0
 
LVL 20

Expert Comment

by:strivoli
ID: 38818911
You might have a problem with the ISP or similar (wrong settings?). Did you consider trying another client from same PC such as Windows Live Mail or trying same client (Outlook) from another PC?
0
 

Author Comment

by:Jason Kidman
ID: 38823341
Took the laptop to another ISP location. Same problem.

Isntalled the email account onto tech PC, worked... its definately a PC problem

Did try Thunderbird. Did not work. So its more of a networking / smtp out port issue on the PC somehow.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 20

Expert Comment

by:strivoli
ID: 38834286
Which Antivirus (from now on simply, AV) are you using? Could you disable the AV (since most AVs scan outgoing mail) and send an email?
0
 

Author Comment

by:Jason Kidman
ID: 38836943
Uninstalled AV (it was norton internet security 2012)

then used the norton removal tool to remove any traces... still no luck
0
 

Accepted Solution

by:
Jason Kidman earned 0 total points
ID: 38853263
I was never able to get this working.

Ended up changing customer to google apps and working great.
0
 

Author Closing Comment

by:Jason Kidman
ID: 38870850
There was no working soluiton to this problem.

probably something corrupt within windows and a reinstall of windows may have fixed it but who knows
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question