Solved

SBS2011 RD Gateway problems.

Posted on 2013-01-24
3
1,061 Views
Last Modified: 2013-02-01
I have  new install of SBS2011. I can't get RDP to desktops within RWA working. I can log into the Remote website. When I try to connect to any of the desktops I am getting the error " The Remote Desktop Gateway Servers is unavailable. Try again later.

When I run the Fix My Network Wizard, it detects that Network Component ID 4 needs to be fixed. It isn't able to fix the error.

The the server was initially setup with a self sign cert. Since trying to troubleshoot the problem I have purchased a GoDaddy certificate and in doing that had to change the external domain name.

I have installed the Remote Desktop Gateway Manager. When I open that, there are no objects. When I try to add the server I get a message that the RD Gateway Settings could not be read.

Any ideas?
0
Comment
Question by:Micro-Vision
3 Comments
 
LVL 14

Accepted Solution

by:
BlueCompute earned 500 total points
ID: 38818612
Is the tsgateway service started?  You should also try running the SBS 2011 Best PRactices Analyzer: http://www.sbslinks.com/sbsbpa.htm
0
 
LVL 3

Expert Comment

by:foxpc123
ID: 38820019
Having a quick look came across this article - when this error is encountered;

This computer can't connect to the remote computer because the Terminal Services Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance.
 
These are some of the common causes of this error:

 

1.     SBS Web Applications is missing binding for port 443 or multiple websites have this binding and one of them is only started because of that -- This might happen if someone has tried binding port 443 to another website.
 
 

2.     We might find port 443 binding present with Default Website -- This will happen if we have manually chosen the option to configure IIS for TS Gateway in TS Gateway manager
 
 

3.     HKLM\Software\Microsoft\Rpc\RpcProxy\ is missing Website key which represents the value for the website where rpc and rpcwithcert directories are.
 
With this resolution;

1. Run Fix my Network Wizard (this step should fix everything except creating registry entry if that is missing) - this may not work for you as you've stated above.
 
 

i) Manually remove 443 binding for Default website -- 443 binding is assigned to Default Website when you click "Configure IIS Settings for TS Gateway" in the TS Gateway console.
 
 

ii) Make sure we have 443 binding present with proper certificate

 

 iii) Manually create the registry key HKLM\Software\Microsoft\Rpc\RpcProxy\Website with the value "SBS Web Applications"

The whole article is referenced here: http://support.microsoft.com/default.aspx?scid=kb;EN-US;969743 

Could you also post the fix my network wizard log - fncw.log at
%sbsprogramdir%\Windows Small Business Server\Logs

Thanks
0
 
LVL 1

Author Closing Comment

by:Micro-Vision
ID: 38845833
Thank you BlueCompute and sorry I didn't respond before now. The tsgateway service was started. Running the BPA pointed to an invalid website name in the RPCProxy registry key. It was pointing to "SBS Web Applications" which isn't in SBS 2011, I changed it to "Default Web Site". After some configuring some permissions the RWA is up and running. Thank you very much.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
This is an article about my experiences with remote access to my clients (so that I may serve them) and eventually to my home office system via Radmin Remote Control. I have been using remote access for over 10 years and have been improving my metho…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question