Solved

Roaming profile, sync issues,

Posted on 2013-01-25
7
729 Views
Last Modified: 2013-01-31
I have a user who has a roaming profile on his laptop.
He uses his laptop as his main computer, and this comes into the office and goes out of the office.
Whilst out of the office, he makes changes to his desktop, but when he comes back into the office and logs in, those changes that he made are not there.
Basically the profile on the server is then pulled across and overwrites those changes.

How can I make his profile work when he makes changes to his laptop outwith the network, offline so to say.

He uses a roaming profile as from time to time he remotes onto another computer in work from home.

I thought with a roaming profile, that even if he made changes outwith the network (offline), that those changes wouldn't be overwritten by the his profile stored on the server.

Any ideas?
0
Comment
Question by:plokij5006
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 17

Expert Comment

by:Sikhumbuzo Ntsada
ID: 38818194
Are the redirected Folders made available Offline?
0
 
LVL 1

Expert Comment

by:nirbod
ID: 38818221
Well I dont have much experience with roaming profile but I had with folder redirection profile's which mean for example Desktop user folder is redirected on the server.
So im hoping my advice can help you to handle this issue.
I think when the user make changes on his Desktop PC and he logs off - these changes are on the server and then when same user log on with his laptop probably he is not synchronised with this server and thats why he is unable to see all these changes.
You may simply try to sinchronise this user profile when he log's on his Laptop and see is there any difference or not? And also if you wish you may ask him to log himself off his Desktop PC when he is not in the office.

Regards
0
 
LVL 1

Expert Comment

by:George-
ID: 38818490
Do you have a VPN?  If he is connected on the VPN and logs off does it then writethe changes back to the server.
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 

Author Comment

by:plokij5006
ID: 38818781
He doesn't use a VPN outwith the office. That's due to a software issue, and he remotely accesses a computer and logs onto that.

As he has a roaming profile, his current profile is located at \\server\redirected folders\username.v2

However when you go into sync center, \\server\redirected folders\username is only shown. Also this is doesn't have 'always available offline' ticked
0
 
LVL 1

Expert Comment

by:George-
ID: 38818830
How abount next time he comes in get him to login to the laptop while disconnected from the network (LAN cable unplugged/wireless off).  Then connect to the network and then log off and see if the changes are there when he logs back on.
0
 
LVL 17

Accepted Solution

by:
Sikhumbuzo Ntsada earned 500 total points
ID: 38818849
I think you need the Offline ticked, that way it will know it needs to synchronize.
0
 

Author Closing Comment

by:plokij5006
ID: 38841789
offline files did not cover redirected folders
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question