amanzoor
asked on
Delayed in delivery of Exchange 2010 email messages
Hi there,
A couple of users have informed me that they get their emails after 3 days. I asked the users to send me the delivery report, apparently there is nothing suspecious in delivery report. What else could be holding the emails. What should I check and where/how?
Help plz
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Pending
1/24/2013 11:04 AM exchange3.mydomain.com
Message was received by exchange3.mydomain.com from mail-ia0-f177.google.com.
Delivered
1/24/2013 11:04 AM exchange3.mydomain.com
The message was successfully delivered.
************************** ********** ********** *******
A couple of users have informed me that they get their emails after 3 days. I asked the users to send me the delivery report, apparently there is nothing suspecious in delivery report. What else could be holding the emails. What should I check and where/how?
Help plz
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Pending
1/24/2013 11:04 AM exchange3.mydomain.com
Message was received by exchange3.mydomain.com from mail-ia0-f177.google.com.
Delivered
1/24/2013 11:04 AM exchange3.mydomain.com
The message was successfully delivered.
**************************
Check this header information. I assume you might be using ISP Smart host. Verify with them too.
ASKER
Amit:
You mean from my ISP? also I have checked my queue there are about 30 messages sitting
all with last error 451 4.4.0 primary target IP address respnonded 421 4.2.1 unable to connect. I clicked on messages all these messages seem like spam and they have status of Ready with Last error 400 4.4.7 message delayed. Is my Exchange relaying spam? how and where can I check? and why do all messages have ready status. Need help
You mean from my ISP? also I have checked my queue there are about 30 messages sitting
all with last error 451 4.4.0 primary target IP address respnonded 421 4.2.1 unable to connect. I clicked on messages all these messages seem like spam and they have status of Ready with Last error 400 4.4.7 message delayed. Is my Exchange relaying spam? how and where can I check? and why do all messages have ready status. Need help
SOLUTION
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ASKER
Amit:
I have delay on incoming messages. I have checked on one of the message as the article says but I cannot find the sender:
Identity: EXCHANGE3\17231\45274
Subject: Undeliverable: Deb : You were recommended into the Global Professional Network
Internet Message ID: <f29d7a4c-6370-48c9-914a-1 850ca8ad70 5@mydomain .com>
From Address: <>
Status: Ready
Size (KB): 10
Message Source Name: DSN
Source IP: 255.255.255.255
SCL: -1
Date Received: 1/24/2013 1:44:53 AM
Expiration Time: 1/26/2013 1:44:53 AM
Last Error: 400 4.4.7 Message delayed
Queue ID: EXCHANGE3\17231
Recipients: info@faollia.com
I have no idea about the recipient domain.
I have delay on incoming messages. I have checked on one of the message as the article says but I cannot find the sender:
Identity: EXCHANGE3\17231\45274
Subject: Undeliverable: Deb : You were recommended into the Global Professional Network
Internet Message ID: <f29d7a4c-6370-48c9-914a-1
From Address: <>
Status: Ready
Size (KB): 10
Message Source Name: DSN
Source IP: 255.255.255.255
SCL: -1
Date Received: 1/24/2013 1:44:53 AM
Expiration Time: 1/26/2013 1:44:53 AM
Last Error: 400 4.4.7 Message delayed
Queue ID: EXCHANGE3\17231
Recipients: info@faollia.com
I have no idea about the recipient domain.
ASKER
under organization config, I have 'mailbox, client access, hub transport, unified messaging' when I click on hub transport and then tab 'Anti-spam (all item here have red circle)' then recipient filtering 'block messages to the recipients that do not exist in the directory is checked'. Is there any other way to check if the Anti-spam is working fine for my exchange 2010?
ASKER CERTIFIED SOLUTION
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ASKER
User 2 is complaining that the sender sent her the email on 22nd Tuesday January, but the header does not say anything about 22nd january, while she is saying other users got it on 22nd (I have not confirmed myself with those users yet). She further is saying she got the mail on 24th January. Also what is the mode of sending this email, phone or computer can we tell ?
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Received: from mail-ia0-f177.google.com (209.85.210.177) by
EXCHANGE3.mydomain.com (10.10.10.xx) with Microsoft SMTP Server (TLS)
id 14.2.328.9; Thu, 24 Jan 2013 11:04:05 -0500
Received: by mail-ia0-f177.google.com with SMTP id h8so4870025iaa.8 for
<multiple recipients>; Thu, 24 Jan 2013 08:10:03 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=x-received:subject:from: content-ty pe:x-maile r:message- id:date:to
:content-transfer-encoding :mime-vers ion;
bh=TflWc/4rfdt+e0XaowcZsnG O3WvCuEDSD JKmWWvyoDY =;
b=pKbToVJKXO2DCP3oS8IF+40Z EeQGvHZZdM oAhEJx3/F3 N6LkD1i1TS epleHFvK6B 51
W2C/uV/cKL5YB9BleesSk09gcI skT+vuw86Y QtzyhUyYjp idmxW6DFN7 RCpH+w0bRz qb
QAaj0KoY2TymJ/RWkots/p8GoC fW7oIB//E7 WWlRzRTSJh WKqAHm7crE OEEU8KgklY 5a
iWPm2G/cAMD+aFgbCo9eX3aRaC /4dA3heb1e E4BOkuDT7I YfgBQcpKHV zg2a4YD7TW dz
IxBhr5LsFXt4A2Ez9NZB391VEn I/dcVHsLDH ozfOwGV1gN 3tuNb2gace F
G2uA==
X-Received: by 10.50.194.167 with SMTP id hx7mr1747792igc.99.1359043 803556;
Thu, 24 Jan 2013 08:10:03 -0800 (PST)
Return-Path: <senders Email@gmail.com>
Received: from [192.168.1.xxx] (d24-150-254-66.home.cgoca ble.net.
[24.150.254.66]) by mx.google.com with ESMTPS id
gs6sm1530688igc.11.2013.01 .24.08.10. 00 (version=TLSv1
cipher=ECDHE-RSA-RC4-SHA bits=128/128); Thu, 24 Jan 2013 08:10:02
-0800 (PST)
Subject: Feb 14 - kids suject of the EMAIL
From: Senders name <senders email@gmail.com>
Content-Type: text/plain; charset="us-ascii"
X-Mailer: iPhone Mail (10A523)
Message-ID: <B37EC9FE-D02E-4088-9EF4-C 2B65DF464B 5@gmail.co m>
Date: Thu, 24 Jan 2013 11:09:58 -0500
To: "receiver 1 (2M)" <user1@mydomain.com>, "Ms. user2 "
<user2@mydomain.com>, "user3"
<user3@mydomain.com>
Content-Transfer-Encoding: quoted-printable
MIME-Version: 1.0 (1.0)
X-MS-Exchange-Organization -AuthSourc e: EXCHANGE3.mydomain.com
X-MS-Exchange-Organization -AuthAs: Anonymous
X-MS-Exchange-Organization -AVStamp-M ailbox: Sophos;1142013186;0;PM
X-MS-Exchange-Organization -SCL: 0
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Received: from mail-ia0-f177.google.com (209.85.210.177) by
EXCHANGE3.mydomain.com (10.10.10.xx) with Microsoft SMTP Server (TLS)
id 14.2.328.9; Thu, 24 Jan 2013 11:04:05 -0500
Received: by mail-ia0-f177.google.com with SMTP id h8so4870025iaa.8 for
<multiple recipients>; Thu, 24 Jan 2013 08:10:03 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=x-received:subject:from:
:content-transfer-encoding
bh=TflWc/4rfdt+e0XaowcZsnG
b=pKbToVJKXO2DCP3oS8IF+40Z
W2C/uV/cKL5YB9BleesSk09gcI
QAaj0KoY2TymJ/RWkots/p8GoC
iWPm2G/cAMD+aFgbCo9eX3aRaC
IxBhr5LsFXt4A2Ez9NZB391VEn
G2uA==
X-Received: by 10.50.194.167 with SMTP id hx7mr1747792igc.99.1359043
Thu, 24 Jan 2013 08:10:03 -0800 (PST)
Return-Path: <senders Email@gmail.com>
Received: from [192.168.1.xxx] (d24-150-254-66.home.cgoca
[24.150.254.66]) by mx.google.com with ESMTPS id
gs6sm1530688igc.11.2013.01
cipher=ECDHE-RSA-RC4-SHA bits=128/128); Thu, 24 Jan 2013 08:10:02
-0800 (PST)
Subject: Feb 14 - kids suject of the EMAIL
From: Senders name <senders email@gmail.com>
Content-Type: text/plain; charset="us-ascii"
X-Mailer: iPhone Mail (10A523)
Message-ID: <B37EC9FE-D02E-4088-9EF4-C
Date: Thu, 24 Jan 2013 11:09:58 -0500
To: "receiver 1 (2M)" <user1@mydomain.com>, "Ms. user2 "
<user2@mydomain.com>, "user3"
<user3@mydomain.com>
Content-Transfer-Encoding:
MIME-Version: 1.0 (1.0)
X-MS-Exchange-Organization
X-MS-Exchange-Organization
X-MS-Exchange-Organization
X-MS-Exchange-Organization
Mail sent time\date
Thu, 24 Jan 2013 08:10:02 -0800 (PST)
- Rancy
Thu, 24 Jan 2013 08:10:02 -0800 (PST)
- Rancy