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Performance overview tab not showing data

Posted on 2013-01-25
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Last Modified: 2013-03-01
I have vSphere 5.1 comprising of 3 esx hosts. All is working fine except
that "overview" under tab "Performance" saying "Navigation to the webpage was canceled"

WEb client shows performance overview data fine. Also the "advanced" tab under
performance also ok

I have changed extension.xml (located at C:\Program Files\VMware\Infrastructure\VirtualCenter Server\extensions\com.vmware.vim.stats.report)
 

****************
<?xml version="1.0" encoding="UTF-8"?>
<config>
&#9;<extension>
&#9;&#9;<name>com.vmware.vim.stats.report</name>
&#9;&#9;<version>1.0.0</version>
&#9;&#9;<description>Performance charts built-in extension.</description>

&#9;&#9;<servers>
&#9;&#9;&#9;<server>
&#9;&#9;&#9;&#9;<url>https://10.237.1.101:8443/statsreport/vicr.do</url>
&#9;&#9;&#9;&#9;<description>STATs extension entry point</description>
&#9;&#9;&#9;&#9;<company>VMware, Inc.</company>
&#9;&#9;&#9;&#9;<type>HTTP</type>
                                <adminEmail>#EMAIL#</adminEmail>
&#9;&#9;&#9;</server>
&#9;&#9;</servers>
&#9;</extension>
</config>
****************


10.237.1.101 is IP address of my vCenter5.1 Server


Any ideas?
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Question by:sysprof
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by:Andrew Hancock (VMware vExpert / EE MVE)
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I've often seen this issue, related to Web Browser issues.
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by:sysprof
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Any suggestions? I have tried to add https://vcenter:8443 to trusted sites and lowered security in Internet explorer to no vain Also I have db hosted on sql2008 r2
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by:Andrew Hancock (VMware vExpert / EE MVE)
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does it occur on the vCenter Server.
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by:sysprof
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No I tried on an xp machine Didn't want to change Internet explorer settings on server
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by:Andrew Hancock (VMware vExpert / EE MVE)
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this is happening in the vSphere Client?
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by:sysprof
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Yes
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by:billherde
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Having a similar issue.  Performance page is working from the server that is hosting vcenter, but not from workstations on the network.  Also from an XP workstation, Security settings on WS have no effect. I will be looking to see if you find an answer.
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by:sysprof
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VMware sent me ciphers to be changed in server.xml file and it fixes problem I can send u ciphers if u like
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sysprof earned 0 total points
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Sorry for late response.

I have attached change to serverxml.txt file that contains steps and ciphers to change. Worked ok for me
change-to-server-xml.txt
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by:billherde
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I found the cipher keys in the line beginning "<Connector SSLEnabled="true". Mine is a default installation, and as such does not have the "port=8443".  
Replaced keys per attachment and performance graphs now working from server and workstations.

Thank You for posting.
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by:sysprof
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vmware provided ciphers to change
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