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Performance overview tab not showing data

Posted on 2013-01-25
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Last Modified: 2013-03-01
I have vSphere 5.1 comprising of 3 esx hosts. All is working fine except
that "overview" under tab "Performance" saying "Navigation to the webpage was canceled"

WEb client shows performance overview data fine. Also the "advanced" tab under
performance also ok

I have changed extension.xml (located at C:\Program Files\VMware\Infrastructure\VirtualCenter Server\extensions\com.vmware.vim.stats.report)
 

****************
<?xml version="1.0" encoding="UTF-8"?>
<config>
&#9;<extension>
&#9;&#9;<name>com.vmware.vim.stats.report</name>
&#9;&#9;<version>1.0.0</version>
&#9;&#9;<description>Performance charts built-in extension.</description>

&#9;&#9;<servers>
&#9;&#9;&#9;<server>
&#9;&#9;&#9;&#9;<url>https://10.237.1.101:8443/statsreport/vicr.do</url>
&#9;&#9;&#9;&#9;<description>STATs extension entry point</description>
&#9;&#9;&#9;&#9;<company>VMware, Inc.</company>
&#9;&#9;&#9;&#9;<type>HTTP</type>
                                <adminEmail>#EMAIL#</adminEmail>
&#9;&#9;&#9;</server>
&#9;&#9;</servers>
&#9;</extension>
</config>
****************


10.237.1.101 is IP address of my vCenter5.1 Server


Any ideas?
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Comment
Question by:sysprof
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11 Comments
 
LVL 125
ID: 38819635
I've often seen this issue, related to Web Browser issues.
0
 

Author Comment

by:sysprof
ID: 38819818
Any suggestions? I have tried to add https://vcenter:8443 to trusted sites and lowered security in Internet explorer to no vain Also I have db hosted on sql2008 r2
0
 
LVL 125
ID: 38819824
does it occur on the vCenter Server.
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Author Comment

by:sysprof
ID: 38820879
No I tried on an xp machine Didn't want to change Internet explorer settings on server
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LVL 125
ID: 38820886
this is happening in the vSphere Client?
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Author Comment

by:sysprof
ID: 38820893
Yes
0
 
LVL 3

Expert Comment

by:billherde
ID: 38832341
Having a similar issue.  Performance page is working from the server that is hosting vcenter, but not from workstations on the network.  Also from an XP workstation, Security settings on WS have no effect. I will be looking to see if you find an answer.
0
 

Author Comment

by:sysprof
ID: 38847712
VMware sent me ciphers to be changed in server.xml file and it fixes problem I can send u ciphers if u like
0
 

Accepted Solution

by:
sysprof earned 0 total points
ID: 38870772
Sorry for late response.

I have attached change to serverxml.txt file that contains steps and ciphers to change. Worked ok for me
change-to-server-xml.txt
0
 
LVL 3

Expert Comment

by:billherde
ID: 38871548
I found the cipher keys in the line beginning "<Connector SSLEnabled="true". Mine is a default installation, and as such does not have the "port=8443".  
Replaced keys per attachment and performance graphs now working from server and workstations.

Thank You for posting.
0
 

Author Closing Comment

by:sysprof
ID: 38888245
vmware provided ciphers to change
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