Greetings wise wizards of EE:
I'm helping a friend with an aging Windows XP Dell Dimension desktop PC that he uses as a server for his real estate appraisal company. A number of months ago I was visiting his office, and I attempted to update his copy of AVG Antivirus 2012 to version 2013, as well as Internet Explorer 7 to version 8 on this server machine. Both of these attempts produced the dreaded Blue Screen of Death, so I wasted no time in booting to safe mode and using System Restore to revert the machine back to a healthy state. My friend wanted to abandon the attempts, as this computer is used as a server only, and no one surfs on it, so he felt the upgrades unnecessary.
Just this week his system once again produced the dreaded Blue Screen of Death, though I am uncertain if it was related to the issues above. I have attached the latest minidump file from this machine (the BSOD is apparently produced randomly), which my friend was able to e-mail me, from my over-the-phone coaching on how to copy this file.
I now request an analysis on the attached minidump file, so that I can help my friend with his dilemma. Though I am grateful for any response, I respectfully request a specific analysis of this attached minidump file, rather than just general maintenance/security advice, so that I can tackle the issue directly.
Many thanks in advance,