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Outlook 2007 POP Email Issue

Posted on 2013-01-25
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Last Modified: 2013-03-05
We have Outlook 2007 with one PST/POP account.  Nothing fancy.

For some reason, the emails are going into a folder named Inbox Temp, and not the inbox.

The only variant on this system is NOD32--but we have set it up 100s of times and have never seen this issue.

Outlook even re-downloaded all the POP messages stored on the server (after we initially set it up, it was correct in the proper inbox, and deleted the ones we did not want).

What is going on?
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Question by:gta2011
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Accepted Solution

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John Hurst earned 500 total points
ID: 38821983
You can try a couple of things:

1. Remove any rules and test. See if that helps. You can always add rules back.

2. Find SCANPST in your Outlook program folder. Back up your PST file  and then run SCANPST against your main PST file and see if it corrects errors.

3. Finally do an Office repair (Control Panel, Programs and Features, Office, Change Repair). Make sure all 3 Office Service Packs have been applied.

... Thinkpads_User
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LVL 93

Expert Comment

by:John Hurst
ID: 38955364
@gta2011 - Thank you, and I trust all is well now with Outlook.

... Thinkpads_User
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