Macbook Pro will not boot
Posted on 2013-01-25
A customer brought over his MacBook Pro and it boots up to a kind of starry desktop but there are no icons. I have tried to hold down the shift key when starting it to get into safe mode, it comes up to the apple and loads, then goes to a light blue screen with a spinning wheel; when it stops spinning, the screen flashes a little bit but goes back to spinning wheel again. I have tried to clear the PRAM by holding down the Command, Option, P and R and turning it on and goes to that starry desktop with a mouse, but thats it. Suggestions?