Daren Anderson, MSIS
asked on
Macbook Pro will not boot
A customer brought over his MacBook Pro and it boots up to a kind of starry desktop but there are no icons. I have tried to hold down the shift key when starting it to get into safe mode, it comes up to the apple and loads, then goes to a light blue screen with a spinning wheel; when it stops spinning, the screen flashes a little bit but goes back to spinning wheel again. I have tried to clear the PRAM by holding down the Command, Option, P and R and turning it on and goes to that starry desktop with a mouse, but thats it. Suggestions?
Do you have the original install DVD that came with the Mac? If so, see if it will boot from the DVD by holding down the C key. If it will, pull down the Disk Utility Menu and run Repair Disk.
If not, and if you have another Mac and a firewire cable, you can try repairing the drive using firewire target disk mode:
http://www.ehow.com/how_7455212_repair-up-disk-target-mode.html
http://www.ehow.com/how_7455212_repair-up-disk-target-mode.html
ASKER
I dont have any original discs - they bought it off Craigslist and dont have another Mac....
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Customer decided to not fix it.