Solved

Smooth wall won't let my domain user connected to their profile.

Posted on 2013-01-25
3
703 Views
Last Modified: 2013-01-28
Hello guys, I need some help, I just implemented a smooth wall fire wall at my office but when user login, they can't see the server the domain controler. I get the error that states that it had to load the last roaming profile. The firewall is doing dhcp. All computers could go out to the Internet with no problem.
0
Comment
Question by:papichulodr69
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 28

Accepted Solution

by:
Ryan McCauley earned 500 total points
ID: 38825550
Can the clients connect to the domain controller properly, just not load their roaming profiles from wherever they're being stored? Is the firewall blocking the traffed between the clients and the server? If you can log in without an issue (try logging in on a workstation as a user that's never logged in there before to confirm - if you're using the same username/password, it can be logging in with cached credentials).

Once you're logged in, can you manually browse to the network location hosting your roaming profile? The user should be able to view the files related to their own profile - if you're not able to do this, then the ports related to Windows file sharing may be blocked by your new firewall.

For starters, here are the basic ports that your clients need to be able communicate over in order to run basic login and file share browsing:

http://msmvps.com/blogs/rexiology/archive/2006/04/05/89389.aspx

From the article:

TCP 135 : MS-RPC
TCP 1025 & 1026 : AD Login & replication
TCP 389 : LDAP
TCP & UDP 53 : DNS
TCP 445 : SMB , Microsoft-ds
TCP 139 : SMB
UDP 137 & 138 : NetBIOS related
UDP 88 : Kerberos v5

Can you confirm that clients are able to communicate over those ports?
0
 

Author Comment

by:papichulodr69
ID: 38826959
Ok i will check
0
 

Author Closing Comment

by:papichulodr69
ID: 38828028
I also forgot to add the internal DNS as the primary DNS server.
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question