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SBS 2003 to SBS 2011 migration - Error - The wizard cannot configure Exchange e-mail for your domain.

Posted on 2013-01-25
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Last Modified: 2013-03-12
My migration was going along well until I got to the Exchange migration. I then ran into this error that pops up when configuring email for my domain. It said: "The Wizard cannot configure Exchange e-mail for your domain. To correct this problem, run the Fix my network task on the Connectivity subtab of the Network tab of the Windows SBS Console."
 
I did run the "Fix my network" task. It found two errors and corrected both.

So, I ran this task again and it came up again. Exchange is on the SBS 2011 and SBS 2003 box. It shows the legacy mailboxes on SBS 2011.
 
Any suggestions or pointers to articles on how to fix this?

Thanks!
 
Matt
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Question by:velocitystorm
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LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 38820694
Please download the SBS BPA and run it to get an insight of most common issues.

Download and install first:

http://www.microsoft.com/en-us/download/details.aspx?id=16475
Download / install both files:
http://www.microsoft.com/en-us/download/details.aspx?id=15556

You need at least version 1.3

Usage:

http://technet.microsoft.com/en-us/library/gg508357.aspx

If still no go we will need more info from the Set up my internet name wizard logs.

Hope that helps,

Olaf
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Author Comment

by:velocitystorm
ID: 38821535
Hi Olaf,

The SBS BPA tool is almost required to run a migration. That has been run, as has dcdiag, netdiag, repadmin, the IT assessment tool by Microsoft and a few other things. There were no issues and, in fact, the SBS migration guide says you should resolve any issues before you start the migration.
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LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 38821558
Anything in the migation logs?
Is the receive connector in Exchange created?
Olaf
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Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:velocitystorm
ID: 38823407
The received connector is there, but I did notice that the mailbox was not mounted and several of the automatic Exchange services were not started. I am not sure why. I started up the services and the mailbox store said "mounted." What is interesting is that the information store and system attendant services were both started. Anyway, I am going to try this wizard again tomorrow after I run a few backups tonight on the old server. Thanks for the tip that led me to finding the store offline. I am not sure that is the problem, but it seems like it could be.
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Accepted Solution

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Olaf De Ceuster earned 500 total points
ID: 38823412
You can set the services that aren't starting for a deleyad automatic startup. I always do . Works fine and gets around a bunch of startup /permission and timing issues.
Olaf
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Author Comment

by:velocitystorm
ID: 38840778
FYI, Olaf, I will be testing out the migration tomorrow evening. I will let you know how it goes.
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Author Comment

by:velocitystorm
ID: 38977348
I thought this had closed. The issue was that the exchange processes did not restart on one of the reboots so the migration could not continue. I restarted them and continued the migration without too many more issues. I never expected that the services would not have started during the migration processes. Anyway, thanks!
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