Solved

User having difficulty opening Excel from Sharepoint

Posted on 2013-01-25
3
334 Views
Last Modified: 2013-02-04
I have a user who when he clicks on a link to an excel file nothing happens.  Same when he tries to just "Edit in Microsoft Excel" although it changes the document to checked out.  He is able to open PDFs and Word documents, just not Excel.
0
Comment
Question by:PurpleSlade
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 7

Expert Comment

by:Element1910
ID: 38820897
I'm thinking either there's an ActiveX issue or Office isn't installed correctly. Try this:
If you have pre-Office 2007/2010 products installed on the machine, run Setup and remove the Windows SharePoint Services Support component.
For each Office 2007/2010 product, run Setup and ensure the Windows SharePoint Services Support component is installed (under Office Tools).
You may also need to Repair the Office 2007/2010 product.
0
 
LVL 2

Accepted Solution

by:
PurpleSlade earned 0 total points
ID: 38837387
It turns out that a process was open - when closing it in task manager it started working again.
0
 
LVL 2

Author Closing Comment

by:PurpleSlade
ID: 38850489
I'm accepting my own comment because it was the solution.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you create your solutions on SharePoint sooner or later you will come upon a request to set  permissions of the item depending on some of the item's meta-data - the author, people assigned as approvers, divisions, categories etc. The most natu…
When using a search centre, I'm going to show you how to configure Sharepoint's search to only return results from the current site collection. Very useful when using Office 365 with multiple site collections.
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question