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how to set up scan to email on a canon ir 7530

Posted on 2013-01-25
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Last Modified: 2016-03-13
Hello  we just get a new copier canon ir 7530 multifunction with universal sent
we are able TO . print ,fax and also scan direct to the computers. on a shared folder

but the owner wants to scan direct to email  i tried to configure the

SMPT settings  like this

smtp sever : mail.americanprocessingcenter.com
mail addres: americanprocessingcenter@americanprocesingcenter.com

Auth  on  SSL
user name : tony@americanprocessincenter.com
pass:  ######

allow  SMPT Sent

but not succes,, when is sending just get this meesage after 1 minute can not conect
what else shoul i do..??   i need your help please!
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Question by:informaticamike
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5 Comments
 
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Expert Comment

by:choward16980
ID: 38820881
hard code smtp server to the ip address.  Sounds like DNS is not configured correctly on printer.  Also, make sure your auth'ing with SSL is enabled on your mail server, otherwise it will not authenticate correctly.
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Expert Comment

by:DLeaver
ID: 38822523
What type of email system are you using?

If it is Exchange you will need to enable the copier to relay mail through it.  If it is Exchange post back the version for further instructions.

If it is a POP provider then you will save yourself a lot of bother by ensuring the sending address has its own account for authorization.
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Accepted Solution

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informaticamike earned 0 total points
ID: 38872412
tnk you for ur suggestion. the problem was already fixed,.,by making a reset
on the Service mode t

level 1

resseting the network settgins.

:)
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