Solved

Java Error

Posted on 2013-01-25
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Last Modified: 2013-02-06
Am having a problem with one machine.  We use FilesAnywhere.com website.  It uses Java on certain functions.  I've attached error.  When I login to this PC, it works for me, but I'm domain admin.  When standard user tries, they get the following attached error.  Why?  This a browser issue?
java-error.jpg
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Question by:akdreaming
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5 Comments
 
LVL 27

Expert Comment

by:dpearson
ID: 38821503
It looks like it's just a Windows file access issue.  Windows is denying access to the file (trusted.certs) inside the user's application data folder.

You don't indicate if the user folder in the error message is the user who is running the program or the user who installed the app.  If it's the user folder of the user who installed the app you may need to install it differently (so it places these files in a shared location).

Doug
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Author Comment

by:akdreaming
ID: 38824503
Yes, we checked that.  The person who is using the system is the same person that the path ponits to in the error.  This person, has full and complete access to that file.
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LVL 20

Expert Comment

by:Sathish David Kumar N
ID: 38835016
its your IE problem . your setting is not allow the https/ non trusted site
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Accepted Solution

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akdreaming earned 0 total points
ID: 38836224
What setting are you referring to?  I go back to, if I login to that machine, I have no problems.  However, if the user in question logs into that machine, the problem occurs.  If this is a setting needing changed, please let me know the path within IE that I can change.
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Author Closing Comment

by:akdreaming
ID: 38858749
We swapped out the PC with a Windows 7 box and everything works fine now.  No more issues.
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