Solved

Desktop icons disappear for some users with RDP, roaming profile, and redirected folders

Posted on 2013-01-25
3
2,093 Views
Last Modified: 2013-02-19
Setup:
2008 R2 w/ RDS, roaming profiles, and redirected folders.

I have about 130 users using setup.  Several months ago a couple of users had their desktop icons keep disappearing.  Pressing F5 would restore them, although not in their specific locations.  Over the last few months this problem has increased to where most of users are having this problem.  Sometimes users also lose connection to their redirected folders for a brief moment, but not all users on same RDS server are affected.


So my questions-
1. When losing connection to redirected folder, why aren't all users affected at same time when they are on same server?  I would think that a physical issue would affect all users.

2. Icon issue also affects users at different times even when on same RDS server.  How to fix?
0
Comment
Question by:joseph6478
  • 2
3 Comments
 
LVL 12

Expert Comment

by:Sandeep
ID: 38822708
The machine which are having issues must be having some particular series i.e. IBM or HP.
Have you tried checking their NIC? If there is any Drivers update available. Or also to check Updated Drivers for NIC on server?

Check this, where similar issue faced which ended up with NIC Replacement.

http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/ba7fa8d2-cab8-4f75-88ac-a8f3cd9dd787
0
 

Accepted Solution

by:
joseph6478 earned 0 total points
ID: 38890846
So it turns out I had DPM misconfigured.  It was using 'saved state' backups of some critical servers including my file server.  The VM would be saved and go offline for about two minutes.  This was problem for network disconnects, lost icons, and some programs freezing. I had roaming profiles and redirected folders connected to this file server.  You can see the problem.  Thanks again for input.
0
 

Author Closing Comment

by:joseph6478
ID: 38904786
My situation was quite unique.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

At the beginning of the year, the IT world was taken hostage by the shareholders of LogMeIn. Their free product, which had been free for ten years, all of the sudden became a "pay" product. Now, I am the first person who will say that software maker…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now