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Desktop icons disappear for some users with RDP, roaming profile, and redirected folders

Posted on 2013-01-25
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2,129 Views
Last Modified: 2013-02-19
Setup:
2008 R2 w/ RDS, roaming profiles, and redirected folders.

I have about 130 users using setup.  Several months ago a couple of users had their desktop icons keep disappearing.  Pressing F5 would restore them, although not in their specific locations.  Over the last few months this problem has increased to where most of users are having this problem.  Sometimes users also lose connection to their redirected folders for a brief moment, but not all users on same RDS server are affected.


So my questions-
1. When losing connection to redirected folder, why aren't all users affected at same time when they are on same server?  I would think that a physical issue would affect all users.

2. Icon issue also affects users at different times even when on same RDS server.  How to fix?
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Question by:joseph6478
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3 Comments
 
LVL 12

Expert Comment

by:Sandeep
ID: 38822708
The machine which are having issues must be having some particular series i.e. IBM or HP.
Have you tried checking their NIC? If there is any Drivers update available. Or also to check Updated Drivers for NIC on server?

Check this, where similar issue faced which ended up with NIC Replacement.

http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/ba7fa8d2-cab8-4f75-88ac-a8f3cd9dd787
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Accepted Solution

by:
joseph6478 earned 0 total points
ID: 38890846
So it turns out I had DPM misconfigured.  It was using 'saved state' backups of some critical servers including my file server.  The VM would be saved and go offline for about two minutes.  This was problem for network disconnects, lost icons, and some programs freezing. I had roaming profiles and redirected folders connected to this file server.  You can see the problem.  Thanks again for input.
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Author Closing Comment

by:joseph6478
ID: 38904786
My situation was quite unique.
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