Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Old Outlook Calendar Events Removed after sync with iPhone

Posted on 2013-01-25
5
Medium Priority
?
963 Views
Last Modified: 2013-02-23
Perhaps it is not related but it appears that old calendar events within Oulook are missing from the Calendar since users have been syncing their data with their iPhone. Reoccuring events appear to be ok but all other old events are gone.

I did some research and it does appear that this might be sync related. If it is sync related is there a way on an iPhone to configure the sync so that old calendar events are kept forever?

If it is not sync related then what other reasons would old calendar events be removed from a users Outlook? Bear in mind, that we disable archiving in Outlook for all users.
0
Comment
Question by:bnrtech
  • 3
  • 2
5 Comments
 
LVL 100

Expert Comment

by:John Hurst
ID: 38821237
I have Outlook 2010, I archive, I have iPhone 4S with iTunes 11 and I sync my Outlook Calendar, Notes, and Tasks to my iPhone. Syncing my iPhone to Outlook does not seem to have removed old calendar items. My calendar is intact back to 2009 and forward from today as far as I filled it out.

There is no setting I know of in iPhone that deletes old calendars. There is a setting in Blackberry so I did look upon conversion to iPhone at the end of 2011.

Archives maintain Calendars as well (but you do not archive).

Is this one user? All users?

... Thinkpads_User
0
 

Author Comment

by:bnrtech
ID: 38823360
Thanks Thinkpads_User

It appears that I might have mistated and made a mistake

First on your question, I only have 3 users reporting this issue and they all have iPhone5 devices. That is part of the reason we thought it was iPhone related. I have not checked with all users at this point.

Next is the mistake part. I thought archiving in Outlook was only found via Toos/Options/Other/AutoArchive. This feature I had set to disable. However, thru research I found another option by right clicking on Calendar/Properties/AutoArchive. On this page I disabled the feature and will be checking with the user on Monday to see if this tweaked helped.
0
 
LVL 100

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 38823389
I use Archiving and Calendars are archived as a result of this. There is a setting in Auto Archive to Delete Old Items and that may have happened here. As a result of your post, I did go back and verify that calendar entries back to 2003 are still there in my calendar.

Clients have lost calendar entries because of BlackBerry settings or Palm Pilot settings (years and years ago), so I am very careful. But my iPhone did not delete anything.

Please let us know.   ... Thinkpads_User
0
 

Author Comment

by:bnrtech
ID: 38823425
I will post an update after I connect with the user on Monday.

The irony is that these 3 particular users were die-hard Blackberry users and this was never a challenge when they were on the BES. Given that I am trying my best to retire the BES I convinced these 3 users and 4 others to switch to either an iPhone or Android devices. 4 of the users went with an Android and the other 3 went with an iPhone. I have only heard from the iPhone users about the missing old calendar events which is another reason we started down the iPhone path as the issue.

My guess is that it is also an issue with the Android users but they simply have not bothered to check old calendar events.
0
 
LVL 100

Expert Comment

by:John Hurst
ID: 38922249
@bnrtech - Thank you and I was pleased to help you with this.

.... Thinkpads_User
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
There are literally thousands of Exchange recovery applications out there. So how do you end up picking one that’s ideal for your business & purpose? By carefully scouting the product’s features, the benefits it offers you, & reading ample reviews f…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Suggested Courses
Course of the Month13 days, 19 hours left to enroll

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question