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sbs2011 server powered off while shutting down....various services not starting

Posted on 2013-01-25
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Last Modified: 2013-02-10
Scheduled work by Electricians .......they turned power off before server had finished shutting down.

SBS2011 server rebooted ..... is up but just a cursor on console screen. Unable to boot safe mode or command prompt get same blank screen with cursor on it.

Users can see mapped network drives and I can \\servername\c$ from a client pc.

Can't remote desktop to server.

Checked event logs and services on the server via client a client pc and various exchange, sharepoint and other automatic services not starting or continually trying to start and fail.

Various error messages like....
The sharepoint 2010 timer Service terminated with service-specific error %%-2147467259

Also when try to start services manually get this message below.
Configuration Manager: The Plug and Play Service or another Required Services is not available......
also lots off errors in event log when starting services saying interface not registered.
...also get this interface not registered when trying to start some of the automatic services.

Brand new HP server, Raid 5, SBS2011 server....(old 2003 was stolen over xmas so just got this one running smoothly and now this !!!! arhh

Various restarts/power off and even remote restart with SFC /scannow from remote pc to see if that helps but no good.

I can see previous versions of c$ on server from remote pc....wondering if restore system32 dir would help ??

Any ideas greatly appreciated.

Thanks

Matt
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Question by:pedcom
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9 Comments
 
LVL 56

Assisted Solution

by:Cliff Galiher
Cliff Galiher earned 200 total points
ID: 38821603
You'll likely need to restore a full system state.
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Assisted Solution

by:dlethe
dlethe earned 100 total points
ID: 38821611
A RAID array doesn't protect against data loss as a result of improper shutdowns and filesystem damage.   You need to treat this as if it was a non-RAID config.

As your question indicates you know what you are doing ... you need to either go to your backups, or trudge through the event log using your favorite search engine and knock off the issues one at a time..

Or if you can't wait, clone the data, and do a windows revery, and copy the data back as best as you can.
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Author Comment

by:pedcom
ID: 38821928
Thanks for comments

Does anyone know syntax to remotely register .dll's from a client pc via cmd.exe

Just got a hunch after looking into some of the errors pertaining to "interface not registered" in particular with the VSS that they say regsvr32 ole.dll and oleaut32.dll etc etc.

Baisically trying to find a way of remotely re-registering the DLL's on the sbs2011 via a command prompt on a clinet XP pc....the only way I can get to the server in its present state.

Might be a long shot.

Cheers

Matt
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LVL 56

Assisted Solution

by:Cliff Galiher
Cliff Galiher earned 200 total points
ID: 38821972
You could try using psexec from sysinternals, but I doubt you'll have much luck. It largely relies on services and DLL entries that sound like they are currently broken. There is no built-in way to reliably register DLL files remotely,
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Author Comment

by:pedcom
ID: 38825960
Managed to use psexec and register dll's in system32 dir.

Also scheduled chkdsk and SFC /scannow.

About half the services that were broken started ok but server still basically broken.

Going to bring server back to workshop and try restore's and repairs.

cheers

Matt
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Accepted Solution

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pedcom earned 0 total points
ID: 38854543
Managed to boot off SBS cd and do SFC /scannow and fix some errors but still no good.... with cursor on server screen and cant access it locally or remotley and some services not starting.

Copied data off drive by connecting to C$ remotely and then reformatted and started again.

No very impressed with first attempt at repair of sbs2011 server....not like to old 2003 servers.

Cheers

Matt
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LVL 47

Expert Comment

by:dlethe
ID: 38854586
don't blame SBS2011, blame NTFS and the fact that you had write cache enabled w/o a battery backup (and yourself because you know that you need an external UPS).

Maybe you can get the electrician to eat some of the cost of your time in the form of a UPS.
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Author Comment

by:pedcom
ID: 38859813
to delethe .... there was a small battery UPS but it would not of lasted long enough.....

In an Ideal world everyone would have the biggest UPS devices around,  but even if you advise customers they dont always go for your suggestions....some would rather have ipads and fancy laptops for home rather than spend money on their work servers and computers etc etc.

cheers

Matt
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Author Closing Comment

by:pedcom
ID: 38872614
Tried various things but had to resort to format and re-install
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