Solved

Entourage 2008 will not send mail with SBS 2011

Posted on 2013-01-26
7
54 Views
Last Modified: 2016-06-08
Like several of the posts I have read I am still a bit confused and hope someone can give me some help. I have just migrated from SBS 2003 to SBS 2011. I have 3 users on MAcs running Entourage 2008 (not EWS). They all receive email but are unable to send email. When the try to send they get and error Labeled unknown error 170. All are accounts that are setup as Exchange accounts and the Macs have a bind on the network. They are able to log into OWA and send and receive. Pulling my harir out...................
0
Comment
Question by:smccallum51
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
7 Comments
 
LVL 2

Assisted Solution

by:browningit
browningit earned 250 total points
ID: 38822746
Here is a good explanation of what is going on:

http://technet.microsoft.com/en-us/magazine/ee681554.aspx

The important bit from the article (copypasta):

Because we have a lot of Mac users, we have a lot of Entourage 2008 (and older) clients in our Exchange 2007-based messaging environment.Most of the Entourage clients connect to Exchange using Web-Based Distributed Authoring and Versioning (WebDAV), but a few connect via Post Office Protocol (POP) as well as Internet Message Access Protocol (IMAP).

We've heard that Microsoft is discontinuing WebDAV as of Exchange 2010 and wonder if that will leave Entourage clients forced to connect to Exchange 2010 using legacy protocols such as POP or IMAP?

A       
Yes, you're right, with Exchange 2010 Microsoft discontinues WebDAV. And, yes, this means that users of Entourage 2008 and older versions will only be able to connect to Exchange 2010 via POP or IMAP.

But the Exchange team can't just ignore this mail client protocol because another Microsoft product group uses it. So, Microsoft is taking care of this problem with the new Entourage client (which, as of this writing, is in beta).

The upcoming Entourage client will use Exchange Web Services (EWS) for connecting to Exchange. As a result, this version also will support many more features than did the previous, WebDAV-based versions.

Now tasks, notes and categories can sync withExchange, and the new Entourage version will have full support for AutoDiscover (Entourage 2008 SP1 had only limited support for AutoDiscover).

You can read more about the upcoming version of Entourage here: officeformac.com/blog/Entourage-for-Exchange-Web-Services-Beta-is-Live.
0
 

Author Comment

by:smccallum51
ID: 38824295
I have read in several posts abount comfiguring Entourage to connrct through OWA for Exchange 2010. Does OWA have to be published in Sharepoint App Pool ? If so can you point me in the right direction? I was able to get two of my Entourage Clients to connect to Exchange. The problem is they receive email but can not send.
0
 
LVL 2

Expert Comment

by:browningit
ID: 38824305
Everything that I have come across, including what I have posted above states that you have to use POP or IMAP for the old version of Entourage to send/receive properly.   Note from above:

"And, yes, this means that users of Entourage 2008 and older versions will only be able to connect to Exchange 2010 via POP or IMAP."

I gave it another look around and don't see anything to tell you how to send without doing this, but perhaps someone else may chime in with an answer.

Cheers,
0
 
LVL 19

Assisted Solution

by:Kash
Kash earned 250 total points
ID: 38839524
have you tried authenticating as domainname\username and a password to see if that helps?
0
 

Accepted Solution

by:
smccallum51 earned 0 total points
ID: 38845333
I came accross the following information and found to my surprise that it works......

Hey here is a heads up for all exchange 2007 and 2010 admins with a stand alone
2007 or 2010 server . By default in IIS
the /Exchange virtual directory is not created. Instead /OWA replaces
it. The /OWA will not work with Entourage 2008, it is looking for the
legacy version of owa which is by default /Exchange. You must create a
legacy virtual directory in IIS and enable WebDAV under "Web Service
Extensions"
Cheat Sheet to create a legacy virtual directory in the Exchange
Managment Shell.
This command will create a legacy Virtual Directory in IIS on the
default Website

New-OwaVirtualDirectory -name exchange -OWAVersion Exchange2003or2000 -
VirtualDirectoryType mailboxes

I would like to take credit for this, but someone else found it. This also works for SBS systems that migrated from 2003 to 2011 as I did.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question