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Installation files for Citrix XenApp 6.5

Posted on 2013-01-26
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Last Modified: 2013-02-06
Hello Experts,
I need to install Citrix XenApp 6.5 on Windows 2008 R2 OS. Please let me know where I can download from?

Thanks
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Question by:cciedreamer
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by:Carl Webster
Carl Webster earned 500 total points
ID: 38822198
Login to www.mycitrix.com with your account.

Click Downloads
XenApp
Product Software
Click Find

The Various XenApp products appear on the right.

If you do not see these options it is because your MyCitrix account does not give you access to the downloads for XenApp 6.5 or other XenApp products and versions.
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LVL 19

Expert Comment

by:basraj
ID: 38822518
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LVL 36

Assisted Solution

by:Carl Webster
Carl Webster earned 500 total points
ID: 38822533
You have to have a mycitrix.com account to download the software.

You can create an account for free but in order to download most software your account will need to be associated with a Citrix customer account or partner account.

Unfortunately, Citrix does not make XenApp 6.5 available for evaluation download.
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Author Comment

by:cciedreamer
ID: 38823525
Hi,
I created account with citrix, but when when I am trying to login to I am getting this error

We're sorry. Access to My Citrix is denied.


"Citrix Systems, Inc.’s global trade policy strictly prohibits, as required under U.S. law, trade with entities in embargoed or sanctioned parties as applicable.

Following the requisite internal review, we have determined that trade with your organization is prohibited under U.S. law. Therefore, Citrix Systems Inc. cannot provide your organization with access to My Citrix.

Please contact a Customer Service representative for further information.

Please note: If you have just created a new account and received this message, please try to log in again in 6 hours before contacting Customer Service."


I would appreciate any help.
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LVL 36

Expert Comment

by:Carl Webster
ID: 38823990
you will need to call customer service probably.

what country are you in?
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Author Comment

by:cciedreamer
ID: 38824067
Kingdom of Saudi Arabia
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LVL 36

Expert Comment

by:Carl Webster
ID: 38824073
Are you trying to get the XA65 files as an individual or as a Citrix customer who has purchased XenApp licenses?

As an individual you are out of luck.

As a customer, you will need to get Citrix Customer Service to associate your MyCitrix account with your customer account.
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LVL 3

Author Comment

by:cciedreamer
ID: 38824477
Hi,
There is no other way to download the trial version. Since I am not citrix customer and I dont have any purchased licensed.
Thanks
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LVL 36

Expert Comment

by:Carl Webster
ID: 38824480
not that i am aware of.  i dont undertand why citrix does not offer an eval version of xa6.5.
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Author Comment

by:cciedreamer
ID: 38824482
ok.
Is it possible to have evaluation copy installation version 6 or 5

I appreciate your help.

Thanks
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LVL 36

Expert Comment

by:Carl Webster
ID: 38824629
Yes, there are evaluation version for both XenApp 5 and XenApp 6.

I just created a new MyCitrix account that has no special privileges.

Login to MyCitrix.com

Follow the images I have in the attached PDF.  If you do not see any of the steps, that means you are blocked.  You will need to contact customer service.
EEXenAppEvalQuestion.pdf
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LVL 3

Author Comment

by:cciedreamer
ID: 38825673
Previously I downloaded the evaluation copy of XenApp 6.5 ( virtual hard disk copy) but it was full functional and was already setup. I am looking for the installation files so I can install by myself.

Thanks
0
 
LVL 23

Expert Comment

by:Dirk Kotte
ID: 38831855
you can contact your local citrix partner.
he can provide you with install media and demo licenses.
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LVL 3

Author Comment

by:cciedreamer
ID: 38836453
Experts,
Its possible to obtain a trial installation files and license for xenapp 6.5? I don't understand why is so closed all licensing, I want only test how its working with my home lab. Why is so complicated to do it how it's microsoft do, ten days of trial would be enough for testing...

Thanks.
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Expert Comment

by:Carl Webster
ID: 38836601
I am checking on that.  I was told back in October that "oversight" would be fixed.
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LVL 3

Author Comment

by:cciedreamer
ID: 38836621
Hi Carl,
Please can you help me in that. I just trying to build a test lab environment.


Thanks
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Expert Comment

by:Carl Webster
ID: 38836670
I am trying to get this resolved.
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LVL 3

Author Comment

by:cciedreamer
ID: 38836690
I didn't get that Shall I wait for your update.

Thanks for your help.
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LVL 36

Expert Comment

by:Carl Webster
ID: 38836695
yes
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Author Comment

by:cciedreamer
ID: 38844818
Hi Carl,
Any good news ?

Samir
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LVL 36

Expert Comment

by:Carl Webster
ID: 38844866
I have not heard a word from anyone.
0
 
LVL 3

Author Comment

by:cciedreamer
ID: 38844934
However, I managed to get a evaluation license. I am not sure if this is correct way and will it work

I managed to get a Licence Code from citrix by downloading full featured trial using this link

https://www.citrix.com/products/xenapp/try.html?ntref=trial_center

Then I ask one of my folk who has Citrix account, he logged into Citrix account > My toolbox> Manage Licence> Click Don't see your product> Enter the above license code and then enter host name of the server

By this way I download lic file.

Will this work ?

Thanks for your help
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LVL 36

Assisted Solution

by:Carl Webster
Carl Webster earned 500 total points
ID: 38844972
Sure it should.  Only one way to find out and that is to install xa65 and see if it accepts the license.
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LVL 3

Author Comment

by:cciedreamer
ID: 38844977
Thanks
I'll give a try let you know soon.

Thanks
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LVL 3

Author Comment

by:cciedreamer
ID: 38845319
Great !! Everything is working now.

Thanking you for your help.

Samir
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LVL 36

Expert Comment

by:Carl Webster
ID: 38845348
Sorry it was such a painful ordeal.
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LVL 3

Author Comment

by:cciedreamer
ID: 38845510
Yeah it was.
Just want to clarify last thing I have observed some alerts under License Management Console. ( please see attached) I have no idea what does those alerts mean ?

And I am also getting error at logon to server

" CitrixXenapp cannot contact the license server.

I would appreciate your help in this regard.

Thanks
lic.png
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LVL 36

Assisted Solution

by:Carl Webster
Carl Webster earned 500 total points
ID: 38845540
The SA date expiration errors are not to be concerned with.

What is your Citrix license server name?
From the XenApp server, can you ping that name?
When you installed XA65, did you specify a license server name?
For the Computer Unfiltered policy, set the license server name.
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LVL 3

Author Comment

by:cciedreamer
ID: 38846082
My citrix server name is CITRIXAPP
Yes I can ping the name
Yes I specified the name and tested the connection.
No. I didn't set license server name under computer unfiltered policy.


Samir.
0
 
LVL 3

Author Comment

by:cciedreamer
ID: 38851124
Hi Carl,
How where can I find an option to set the license server under unfiltered policy.?
Please have little tolerance as this my first citrix installation and trying to learn more.

Do i need to install remote desktop licensing and also do I need to have windows terminal service apart from Citrix License.



Thanking in advance for clarification.
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by:
Carl Webster earned 500 total points
ID: 38851135
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