I would like to set up a feature on my webpage that identifies the person/people in our organization that can assist a user with their concern.
The code below is what I currently have set up. When a user clicks a 'challenge' in the dropdown the page will automatically go to the person that can assist. The problem is that there might be more than one person that can assist.
What I would like to do (of course if you see a better solution let me know) is set up a memo box object that would 'fill in' all the people or person who could assist with this concern. The syntax would have to be client site as I do not have server side scripting capabilities at the moment. Perhpas XML? Bottom line is if the user picks the first option "logging into the network" the memo box or div would populate with names and contact information for those individuals who could assist.
Any ideas you could suggest would be most helfpul. Thanks!
<OPTION VALUE="#iss">Select an response</OPTION>
<OPTION VALUE="#smith">logging into the network</OPTION>
<OPTION VALUE="#johnson">replacing computer ink</OPTION>
<img src="images/female-icon.png" />
<p class="boxTxt"><span class="name">Terri Smith</span> <span class="title"> - IT Specialist</span><br />
How can I support you....<br />
» Here is where I would write Ms. Smith responsibilities in the organization and contact information.