?
Solved

Outlook 2010 - scanpst

Posted on 2013-01-26
5
Medium Priority
?
497 Views
Last Modified: 2014-04-03
My OS is win 7 prof 64 bit and I use Outlook 2010.  I am trying to run the scanpst, but I cannot seem to do it.  Is the file different in 2010 and also for 64 bit.  Hope the experts can please let me know the file name.  Thank u.
0
Comment
Question by:jegajothy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 9

Assisted Solution

by:EMJSR
EMJSR earned 1336 total points
ID: 38823333
Are you actually running the 64-bit version of Office? Either way, the scanpst.exe file will be in the Office program directory.

For 32-bit Office on a 64-bit Windows installation it would be:

"C:\Program Files (x86)\Microsoft Office\Office14"

For 64-bit Office on 64-bit Windows, I'm guessing it would be:

"C:\Program Files\Microsoft Office\Office14"

I prefer not to run 64-bit Office since I've encountered a lot of issues with it in the past, but either way, "scanpst.exe" should be in those directories depending on your setup.
0
 
LVL 8

Assisted Solution

by:chcw
chcw earned 664 total points
ID: 38827146
The 64bit version Outlook uses the same data format as the 32bit version of Outlook.

What is the error message generated by the scanpst?

Note most of them only works with 32bit Outlook so you need to copy your PST file to a computer with 32bit Outlook installed, then run the various tools, then copy the fixed PST file back to your 64bit computer.
0
 
LVL 9

Accepted Solution

by:
EMJSR earned 1336 total points
ID: 38827170
I think is main problem was that he couldn't find the scanpst.exe in the first place, but we'll see what happens!
0
 

Author Closing Comment

by:jegajothy
ID: 38837883
thank u everyone
0

Featured Post

NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question