Solved

Outlook 2010 - scanpst

Posted on 2013-01-26
5
494 Views
Last Modified: 2014-04-03
My OS is win 7 prof 64 bit and I use Outlook 2010.  I am trying to run the scanpst, but I cannot seem to do it.  Is the file different in 2010 and also for 64 bit.  Hope the experts can please let me know the file name.  Thank u.
0
Comment
Question by:jegajothy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 9

Assisted Solution

by:EMJSR
EMJSR earned 334 total points
ID: 38823333
Are you actually running the 64-bit version of Office? Either way, the scanpst.exe file will be in the Office program directory.

For 32-bit Office on a 64-bit Windows installation it would be:

"C:\Program Files (x86)\Microsoft Office\Office14"

For 64-bit Office on 64-bit Windows, I'm guessing it would be:

"C:\Program Files\Microsoft Office\Office14"

I prefer not to run 64-bit Office since I've encountered a lot of issues with it in the past, but either way, "scanpst.exe" should be in those directories depending on your setup.
0
 
LVL 8

Assisted Solution

by:chcw
chcw earned 166 total points
ID: 38827146
The 64bit version Outlook uses the same data format as the 32bit version of Outlook.

What is the error message generated by the scanpst?

Note most of them only works with 32bit Outlook so you need to copy your PST file to a computer with 32bit Outlook installed, then run the various tools, then copy the fixed PST file back to your 64bit computer.
0
 
LVL 9

Accepted Solution

by:
EMJSR earned 334 total points
ID: 38827170
I think is main problem was that he couldn't find the scanpst.exe in the first place, but we'll see what happens!
0
 

Author Closing Comment

by:jegajothy
ID: 38837883
thank u everyone
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Setup Exchange Server on Huawei Mate9 6 132
How to stop CRM Addin from adding website to Trusted Sites 4 46
exchange, squid, proxy, linux 6 80
Outlook PST (cloud) backup 3 77
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
If you don't know how to downgrade, my instructions below should be helpful.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question