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Access Denied - SharePoint via Internet Explorer

Posted on 2013-01-27
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Last Modified: 2013-05-13
I am building a SharePoint environment and when launching IE and entering the SP URL I received the 'Access Denied' message and then prompted to login with another users' credentials.

I have created 4 SP Admin Accs on the company domain and my own Acc is a SysAdmin; no matter what account I use even the Local Admin will not authenticate.

I have added the SP URL into the IE Browser Security Settings as 'Trusted Sites' but still no joy and the most frustrating thing about this is when accessing the SP Site via Chrome is works perfectly, absolute nuts. Windows software not working with its own products, can't anymore frustrating. What am I missing?
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Question by:CTCRM
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EvoLord earned 900 total points
ID: 38826412
If you are trying to access a sharepoint site  directly on a web front end then do not forget to disable your loop back check on the box. You should not do this for a prod environment though.

Here's an article on how to set it via a reg edit
http://support.microsoft.com/kb/896861

Hope this helps.
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by:CTCRM
ID: 38827095
Hi EvoLord

I have made both of those changes to the registry, rebooted the server and no change, still prompted to authenticate and no credentials are being accepted.

I have run Windows Updates and running the latest IE but still no joy and I have lowered all IE Security settings and added necessary URL/hostnames of the SharePoint server in the Trusted Sites fields but nothing.

If I launch Chrome and enter the SP URL the SP Sites open automaticaaly.
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Expert Comment

by:EvoLord
ID: 38828873
Hi are you using a host header?

If you are then
1) you need to add an entry in central admins alternate access mapping area under public zone/URLs
2) you need to add the host header in iis under bindings
3) you need to have a DNs record (a record) created in your local DNs server to point to the sharepoint web front end.

Another possiblity is that the app pool account that you are using does not have log in as service and batch job rights in group policy (gpo)

If you are not using a host header then check your SQL logs, look for authentication failures and entry along those lines.

If nothing above is much help, then you'll have to give me more details about your environment, things lik, are you using kerberos, are you using claims based authentication, how many servers are in your farm, are you using true service accounts or user accounts?

Hope this helps.
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